HR Skills for HR Assistants

Introduction :

Human Resource Management is vital for the success of any organization, and HR Assistants play a key role in supporting HR operations and initiatives. The "HR Skills for HR Assistants" course is designed to provide participants with foundational HR knowledge and essential skills required to excel in their roles. This course covers various aspects of human resource management, including recruitment, employee relations, performance management, and HR administration. Participants will learn how to effectively support HR activities, contribute to a positive workplace culture, and develop their professional capabilities.

Target Audience :

• HR Assistants and Entry-Level HR Professionals seeking to enhance their skills.
• Individuals looking to pursue a career in Human Resources.
• Office and Administrative Staff engaged in HR-related functions.
• Managers and Team Leaders who oversee HR operations.

Course Objectives :

• Understand that effective Human Resource Management at line manager level is fundamental to organizational success and be aware of when HR expertise is required.
• Create a SMART development plan that translates learnt skills and knowledge into action in the workplace
• Develop a strong self-awareness so that they become reflective and understand how they and their team must develop to reach their full potential
• Comprehend the key activities of HR to help the achievement of the organization’s objectives.
• Identify that managing people is a shared activity with Line Managers and HR.
• Recognize and enhance important skills in crucial areas to ensure the right people in the right place at the right time.
• Demonstrate & handle constructively with any performance/behavioral issues at an early stage and ensure maximum contribution from all employees.
• Develop people to their optimum capability.

Course Modules :

The importance of HR Responsibilities

• Defining the relationship between HR and the line manager
• Taking back responsibility for employees from HR
• Liaising with HR for advice and guidance
• Exploring the implications of employment legislation on a manager’s actions
• Understanding the risk of tribunal and the manager’s role in avoiding claims
• An overview of employment legislation

The Foundation: Effective Recruitment & Selection.

• The role of vital Recruitment and Selection in helping the business achieve its goals.
• setup job descriptions, person specifications and competencies required to prepare for the process.
• Joining selection techniques to achieve better predictive accuracy.
• The differences between biographical, critical incident and criteria-based interviewing.
• Plan & conduct a ‘fair’ interview and other assessments.
• Making the right decision.

 Talent Management & Succession Planning

• What is Talent Management?
• Recruiting & Selecting Talent.
• On-boarding Talent.
• Succession Planning – tools and techniques.
• Development of Talent – tools and techniques.
• Role of Employee Engagement and fostering it.

Training & Development

• Vital role of Learning to the success of the organization.
• Recognizing Learning Needs & Learning Styles.
• Leadership Training.
• Training and Development Solutions.
• Coaching and Mentoring.
• Management Training.

Performance Management

• The Performance Management Cycle.
• Holding Effective Review Conversations.
• Setting Objectives and Performance Standards.
• Causes of Poor Performance & Dealing with Poor Performance.
• Performance Management and the Disciplinary Process.
• Giving and Receiving Feedback.

Motivation, Reward & Incentives

• Problems of Comprehending Motivation.
• Theories of Workplace Motivation
• What’s Wrong with the Theories?
• Which Rewards Do People Value?
• What Makes People Committed?
• Employee Engagement.