Succeeding as a New Manager

Introduction :

The "Succeeding as a New Manager" course is designed to equip newly appointed managers with the essential skills, knowledge, and confidence needed to excel in their roles. Transitioning from an individual contributor to a managerial position can be challenging. This course provides practical insights and effective strategies for managing teams, fostering collaboration, and driving organizational success. Participants will learn how to navigate common challenges faced by new managers and how to establish their authority while cultivating a positive work environment.

Target Audience :

• Newly promoted managers and team leaders entering a management role for the first time.
• Individuals preparing for a managerial position and looking to develop their leadership skills.
• Professionals interested in refining their management practices and enhancing team performance.

Course Objectives :

• Understand and develop skills necessary for new managers.
• Learn the importance of managing with strategic thinking.
• Learn how to set goals and plan effectively and efficiently.
• Develop ability to establish a customer focus in management.
• Develop positive interpersonal techniques for better people relationships.
• Fully understand your management roles and responsibilities 
• Improve communication with your team and set expectations for yourself and your direct reports 
• Adapt your leadership style to meet the needs of individual team members 
• Communicate organizational goals that get results 
• Apply delegation strategies to increase productivity and motivation 
• Use effective coaching techniques to maximize your team’s performance

Course Modules :

Your Role as Manager

• Discovering the qualities and abilities required for effective management
• Identifying the roles and responsibilities managers perform
• Exploring the contextual issues and challenges that new managers face today
• Learn to transition from individual contributor to manager
• Know how to work effectively with a multigenerational workforce
• Understand the nuances when managing remote teams and across the matrix

Performance Management

• Identify the challenges to effective performance management
• Understand and conduct performance planning, facilitation and evaluation
• Practice the skill of setting goals, providing effective feedback and conducting alignment discussions

Effective Communication

• Recognize what effective communication really is
• Understand the communication process
• Know the barriers that can cause derailment and misunderstanding
• Identify the relative importance of face-to-face communication
• Get a firm grasp of the five building blocks of managerial communication
• Learn to match the right communication method with your communication goal
• Identify the challenges and practices when communicating virtually

Understanding and Appreciating Leadership: The Art of Influencing Others

• How to develop people, value differences and encourage honest communication
• Develop your leadership style to gain commitment from employees
• Match your leadership style to your developmental needs and task at hand

Coaching for Performance

• How does coaching develop, enhance and achieve goals
• Know the requirements and importance of coaching
• Practice coaching and correcting difficult and challenging behaviors
• Identify the differences between coaching and discipline

Creating a Motivational Climate

• Define motivation and your role in creating a motivational setting
• The cost of demotivation and disengagement
• Recognize important elements of the motivational process
• Create your own practice for building a motivational climate

Delegation for Growth and Development

• Understand the different types of delegation
• Know the benefits and challenges of delegation
• Recognize your comfort with delegation
• How to conduct an effective delegation conversation
• Practice your delegation skills