The Competent Manager

Introduction :

The "Competent Manager" course is designed to enhance the skills and knowledge required for effective management in today’s dynamic business environment. This course focuses on the competencies that make a successful manager, including strategic thinking, decision-making, communication, and team leadership. Participants will learn practical tools and techniques to improve their management practices, drive team performance, and achieve organizational objectives.

Target Audience :

• New and aspiring managers looking to build foundational skills in management.
• Mid-level managers seeking to enhance their competencies and professional development.
• Team leaders aiming to improve their leadership and management effectiveness.
• HR professionals and organizational development practitioners interested in fostering managerial skills within their organizations.

Course Objectives :

• Identify key competencies required for effective management.
• Develop strategic thinking and decision-making skills.
• Enhance communication abilities to foster a positive team environment.
• Implement performance management practices that support team development.
• Apply problem-solving techniques to navigate challenges effectively.

Course Modules :

Understanding Competent Management

• Defining Competency in Management
• Key Attributes and Skills of a Competent Manager
• The Role of Managers in Organizations

Strategic Thinking and Planning

• Principles of Strategic Management
• Developing and Communicating a Vision and Mission
• Tools for Strategic Analysis: SWOT, PESTEL, and Porter’s Five Forces

Decision-Making and Problem-Solving

• The Decision-Making Process: Steps and Techniques
• Analyzing Data to Inform Decisions
• Common Decision-Making Biases and How to Overcome Them

Effective Communication and Interpersonal Skills

• Importance of Communication in Management
• Techniques for Clear and Persuasive Communication
• Building Effective Relationships with Team Members

Leadership Styles and Team Dynamics

• Overview of Leadership Theories and Styles
• Understanding Team Roles and Dynamics
• Strategies for Motivating and Engaging Teams

Performance Management and Development

• Establishing Performance Standards and Metrics
• Conducting Effective Performance Reviews
• Developing Action Plans for Employee Growth

Time Management and Prioritization

• Essential Time Management Techniques for Managers
• Prioritizing Tasks: Urgent vs. Important
• Techniques to Avoid Procrastination and Enhance Productivity

Conflict Resolution and Negotiation

• Understanding the Nature of Conflict in Teams
• Strategies for Managing and Resolving Conflicts
• Techniques for Effective Negotiation and Persuasion