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The AI-Powered Chatbots and Conversational Marketing in Istanbul is a practical training course that helps professionals create intelligent, customer-focused digital interactions.

Istanbul

Fees: 4700
From: 20-07-2026
To: 24-07-2026

Istanbul

Fees: 4700
From: 12-10-2026
To: 16-10-2026

AI-Powered Chatbots and Conversational Marketing

Course Overview

Conversational marketing powered by AI chatbots is revolutionizing the way businesses connect with customers. This AI-Powered Chatbots and Conversational Marketing Training Course provides participants with the skills to design effective chatbot experiences, enhance personalization, and automate customer interactions across platforms.

The course explores AI technologies, chatbot frameworks, conversational design, and integration with sales and marketing strategies. Participants will analyze case studies, work on chatbot simulations, and understand how to balance automation with human interaction.

By the end of the course, professionals will be ready to leverage chatbots to improve lead generation, streamline service, and deliver exceptional customer experiences.

Course Benefits

  • Understand the role of AI chatbots in marketing and customer service.

  • Design engaging and effective conversational flows.

  • Automate lead generation and customer interactions.

  • Personalize communication at scale.

  • Integrate chatbots with sales and digital marketing systems.

Course Objectives

  • Define AI-powered conversational marketing.

  • Build chatbot strategies aligned with business goals.

  • Apply conversational design principles for user engagement.

  • Integrate chatbots with CRM and digital platforms.

  • Use analytics to measure chatbot effectiveness.

  • Balance automation with human touchpoints.

  • Explore future trends in conversational AI.

Training Methodology

This course uses expert-led lectures, live demos, case studies, group discussions, and chatbot design exercises. Participants will build prototype conversational flows and test scenarios.

Target Audience

  • Marketing and digital engagement professionals.

  • Customer experience managers.

  • Business development and sales leaders.

  • IT and innovation officers implementing chatbots.

Target Competencies

  • Conversational AI design.

  • Customer engagement automation.

  • Marketing technology integration.

  • Data-driven conversational insights.

Course Outline

Unit 1: Introduction to Conversational Marketing

  • What is conversational marketing?

  • The rise of AI-powered chatbots.

  • Benefits and limitations of chatbot adoption.

  • Case studies from leading brands.

Unit 2: Conversational Design Principles

  • Designing effective chatbot interactions.

  • Natural language processing (NLP) basics.

  • Structuring conversational flows.

  • Enhancing user experience through dialogue.

Unit 3: Chatbot Platforms and Integration

  • Popular chatbot frameworks and tools.

  • Integrating chatbots with CRM and marketing platforms.

  • Multi-channel deployment (web, social, messaging apps).

  • Overcoming integration challenges.

Unit 4: Automation, Personalization, and Analytics

  • Automating customer interactions and lead generation.

  • Personalizing conversations at scale.

  • Using data analytics for optimization.

  • Measuring success with KPIs.

Unit 5: Future of Conversational AI

  • Trends in AI and chatbot evolution.

  • Role of voice assistants and multimodal interactions.

  • Balancing human and AI-driven engagement.

  • Future opportunities in conversational commerce.

Ready to transform customer engagement with AI?
Join the AI-Powered Chatbots and Conversational Marketing Training Course with EuroQuest International Training and gain the expertise to drive smarter, automated, and personalized interactions.

AI-Powered Chatbots and Conversational Marketing

The AI-Powered Chatbots and Conversational Marketing Training Courses in Istanbul provide professionals with a comprehensive understanding of how artificial intelligence can transform customer engagement, sales, and brand communication. These programs are designed for marketing managers, digital strategists, customer experience leaders, and business professionals who want to leverage AI-driven chatbots and conversational platforms to deliver personalized, efficient, and scalable interactions.

Participants explore the full spectrum of conversational marketing, including chatbot design, natural language processing (NLP), AI-driven customer support, and automated lead generation. The courses emphasize practical applications of AI chatbots across multiple channels—web, social media, and messaging platforms—helping participants create seamless customer journeys that enhance engagement, improve conversion rates, and strengthen brand loyalty. Real-world case studies and interactive exercises allow attendees to develop, deploy, and optimize AI-powered conversational solutions tailored to business objectives.

These AI and conversational marketing training programs in Istanbul integrate strategic planning with hands-on technical insights. Participants learn to define conversation flows, implement AI training models, monitor performance metrics, and analyze user behavior to continuously refine interactions. The curriculum also covers best practices for compliance, personalization, and maintaining consistent brand voice, ensuring that AI-powered solutions enhance both operational efficiency and customer experience.

Attending these training courses in Istanbul provides a unique opportunity to engage with experts in AI, marketing technology, and digital strategy within a globally connected business environment. The city’s dynamic tech and commercial ecosystem enriches learning through exposure to diverse industries and innovative applications. By completing this specialization, participants will be equipped to design and manage AI-driven conversational marketing campaigns—enhancing engagement, optimizing customer interactions, and driving measurable business growth through intelligent, automated solutions.