The AI-Powered Chatbots and Conversational Marketing course in Jakarta is a specialized training course designed for marketers and customer engagement professionals looking to integrate AI chatbots into their strategies.
From:
14-09-2026
Course Overview
Conversational marketing powered by AI chatbots is revolutionizing the way businesses connect with customers. This AI-Powered Chatbots and Conversational Marketing Training Course provides participants with the skills to design effective chatbot experiences, enhance personalization, and automate customer interactions across platforms.
The course explores AI technologies, chatbot frameworks, conversational design, and integration with sales and marketing strategies. Participants will analyze case studies, work on chatbot simulations, and understand how to balance automation with human interaction.
By the end of the course, professionals will be ready to leverage chatbots to improve lead generation, streamline service, and deliver exceptional customer experiences.
Course Benefits
Understand the role of AI chatbots in marketing and customer service.
Design engaging and effective conversational flows.
Automate lead generation and customer interactions.
Personalize communication at scale.
Integrate chatbots with sales and digital marketing systems.
Course Objectives
Define AI-powered conversational marketing.
Build chatbot strategies aligned with business goals.
Apply conversational design principles for user engagement.
Integrate chatbots with CRM and digital platforms.
Use analytics to measure chatbot effectiveness.
Balance automation with human touchpoints.
Explore future trends in conversational AI.
Training Methodology
This course uses expert-led lectures, live demos, case studies, group discussions, and chatbot design exercises. Participants will build prototype conversational flows and test scenarios.
Target Audience
Marketing and digital engagement professionals.
Customer experience managers.
Business development and sales leaders.
IT and innovation officers implementing chatbots.
Target Competencies
Conversational AI design.
Customer engagement automation.
Marketing technology integration.
Data-driven conversational insights.
Course Outline
Unit 1: Introduction to Conversational Marketing
What is conversational marketing?
The rise of AI-powered chatbots.
Benefits and limitations of chatbot adoption.
Case studies from leading brands.
Unit 2: Conversational Design Principles
Designing effective chatbot interactions.
Natural language processing (NLP) basics.
Structuring conversational flows.
Enhancing user experience through dialogue.
Unit 3: Chatbot Platforms and Integration
Popular chatbot frameworks and tools.
Integrating chatbots with CRM and marketing platforms.
Multi-channel deployment (web, social, messaging apps).
Overcoming integration challenges.
Unit 4: Automation, Personalization, and Analytics
Automating customer interactions and lead generation.
Personalizing conversations at scale.
Using data analytics for optimization.
Measuring success with KPIs.
Unit 5: Future of Conversational AI
Trends in AI and chatbot evolution.
Role of voice assistants and multimodal interactions.
Balancing human and AI-driven engagement.
Future opportunities in conversational commerce.
Ready to transform customer engagement with AI?
Join the AI-Powered Chatbots and Conversational Marketing Training Course with EuroQuest International Training and gain the expertise to drive smarter, automated, and personalized interactions.
The AI-Powered Chatbots and Conversational Marketing Training Courses in Jakarta offer professionals an in-depth understanding of how artificial intelligence is transforming customer engagement, service delivery, and digital marketing strategies. Designed for marketing specialists, customer experience managers, digital transformation leaders, and technology professionals, these programs focus on leveraging intelligent chatbot solutions to create seamless, personalized, and scalable customer interactions across digital platforms.
Participants explore the core principles of AI-powered chatbot design, including natural language processing (NLP), machine learning models, conversation flow architecture, and intent recognition. The courses emphasize how AI-driven interactions enhance customer responsiveness, reduce operational workload, and support around-the-clock service availability. Through practical demonstrations and scenario-based exercises, attendees learn to evaluate chatbot capabilities, structure conversational interfaces, and align chatbot functions with organizational objectives.
A significant portion of the program focuses on conversational marketing strategies, highlighting how businesses can use automated messaging, real-time engagement, and personalized content delivery to drive customer conversions and improve brand loyalty. Participants examine applications across social media platforms, e-commerce channels, mobile apps, and websites. The curriculum also covers performance analytics, customer journey mapping, and integration with CRM and marketing automation systems to support continuous improvement and targeted communication.
These AI chatbot and conversational marketing training programs in Jakarta combine technological insights with strategic marketing frameworks, offering participants an opportunity to explore global best practices within a rapidly evolving digital ecosystem. Jakarta’s dynamic business environment and growing digital economy provide an ideal setting for understanding the adoption and impact of AI-driven engagement tools.
By attending these training courses in Jakarta, professionals gain the expertise to design and deploy intelligent chatbot solutions that enhance customer experience, boost marketing efficiency, and support scalable communication strategies. Upon completion, participants are equipped to lead conversational marketing initiatives that leverage AI to improve engagement, responsiveness, and overall digital performance.