The Business Process Automation and Change Management in Amman is a specialized training course designed to optimize operations and support organizational transformation.
From:
15-06-2026
From:
07-09-2026
Course Overview
Business process automation (BPA) offers organizations the ability to reduce costs, improve efficiency, and enhance accuracy. Yet, automation alone is not enough—successful adoption depends on effective change management.
This Business Process Automation and Change Management Training Course helps participants bridge the gap between technology and people. They will learn how to identify processes suitable for automation, apply digital tools effectively, and manage the human side of transformation.
Through case studies, simulations, and practical exercises, participants will gain the skills to integrate automation into workflows while engaging employees, addressing resistance, and sustaining improvements.
By the end of the course, participants will be able to balance automation’s efficiency gains with strong change management practices, ensuring both operational success and employee commitment.
Course Benefits
Identify and evaluate processes for automation.
Apply digital tools to streamline workflows.
Strengthen organizational change management during automation.
Reduce resistance and build employee buy-in.
Enhance efficiency, accuracy, and innovation.
Course Objectives
Define business process automation and its benefits.
Select processes and workflows suitable for automation.
Apply automation technologies responsibly.
Integrate change management into automation projects.
Communicate change effectively across the organization.
Manage resistance and foster adoption.
Ensure long-term sustainability of automated processes.
Training Methodology
The course combines lectures, real-world case studies, hands-on automation tool exercises, and group simulations. Participants will design automation plans supported by change management strategies.
Target Audience
Business process managers and analysts.
Change management and transformation leaders.
IT managers supporting automation projects.
Executives driving digital efficiency initiatives.
Target Competencies
Process automation design.
Change management integration.
Digital transformation leadership.
Employee engagement in automation.
Course Outline
Unit 1: Introduction to Business Process Automation
Defining BPA and its role in organizations.
Benefits and risks of automation.
Global trends in digital process transformation.
Case studies of BPA success and failure.
Unit 2: Identifying Processes for Automation
Mapping workflows for automation opportunities.
Criteria for automation readiness.
Prioritizing high-value automation areas.
Practical exercises in process mapping.
Unit 3: Tools and Technologies for Automation
Overview of automation platforms and software.
Robotic Process Automation (RPA) basics.
Integrating AI and analytics into workflows.
Selecting the right tools for your organization.
Unit 4: Change Management in Automation Projects
Principles of change management.
Aligning automation with people and culture.
Strategies to address resistance to automation.
Building communication and engagement plans.
Unit 5: Sustaining Automated Change
Embedding automation into daily operations.
Monitoring and improving automated processes.
Ensuring governance and compliance.
Building a culture of continuous improvement.
Ready to combine efficiency with transformation success?
Join the Business Process Automation and Change Management Training Course with EuroQuest International Training and lead digital change with confidence.
The Business Process Automation and Change Management Training Courses in Amman provide professionals with the knowledge and practical strategies needed to streamline workflows, enhance efficiency, and support successful organizational transitions. These programs are ideal for office managers, administrative coordinators, HR professionals, project leaders, and team supervisors who are responsible for improving operational processes and guiding teams through new systems or technology adoption.
Participants explore the fundamental principles of business process automation, including workflow analysis, task digitization, system integration, and the use of automation tools to reduce manual effort and improve accuracy. The courses emphasize how automated processes can enhance collaboration, accelerate task completion, and support greater consistency in administrative and operational activities. Through hands-on demonstrations and practice-based learning, attendees learn how to evaluate organizational processes, select appropriate automation solutions, and implement digital tools that align with organizational objectives.
These automation and change management training programs in Amman also highlight the human side of transformation. Participants gain insight into how employees respond to change and how communication, stakeholder involvement, and structured support can improve adoption and minimize resistance. The curriculum covers planning for change, preparing teams for new workflows, managing uncertainty, and reinforcing new practices through training and feedback systems.
In addition, the training provides guidance on maintaining performance and accountability during transitions. Participants learn how to track progress, measure efficiency gains, and continuously refine processes to support ongoing improvement.
Attending these training courses in Amman offers professionals a collaborative environment where they can learn from experienced facilitators and exchange perspectives with peers across various industries. The city’s dynamic professional landscape provides a relevant context for exploring modern process optimization and transformation approaches.
By completing this specialization, participants are equipped to implement automation effectively, manage organizational change with confidence, and contribute to a more agile, efficient, and forward-focused workplace.