The Business Process Automation and Change Management course is designed to help professionals optimize workflows through automation while managing the change process effectively.
From:
12-01-2026
Course Overview
Business process automation (BPA) offers organizations the ability to reduce costs, improve efficiency, and enhance accuracy. Yet, automation alone is not enough—successful adoption depends on effective change management.
This Business Process Automation and Change Management Training Course helps participants bridge the gap between technology and people. They will learn how to identify processes suitable for automation, apply digital tools effectively, and manage the human side of transformation.
Through case studies, simulations, and practical exercises, participants will gain the skills to integrate automation into workflows while engaging employees, addressing resistance, and sustaining improvements.
By the end of the course, participants will be able to balance automation’s efficiency gains with strong change management practices, ensuring both operational success and employee commitment.
Course Benefits
Identify and evaluate processes for automation.
Apply digital tools to streamline workflows.
Strengthen organizational change management during automation.
Reduce resistance and build employee buy-in.
Enhance efficiency, accuracy, and innovation.
Course Objectives
Define business process automation and its benefits.
Select processes and workflows suitable for automation.
Apply automation technologies responsibly.
Integrate change management into automation projects.
Communicate change effectively across the organization.
Manage resistance and foster adoption.
Ensure long-term sustainability of automated processes.
Training Methodology
The course combines lectures, real-world case studies, hands-on automation tool exercises, and group simulations. Participants will design automation plans supported by change management strategies.
Target Audience
Business process managers and analysts.
Change management and transformation leaders.
IT managers supporting automation projects.
Executives driving digital efficiency initiatives.
Target Competencies
Process automation design.
Change management integration.
Digital transformation leadership.
Employee engagement in automation.
Course Outline
Unit 1: Introduction to Business Process Automation
Defining BPA and its role in organizations.
Benefits and risks of automation.
Global trends in digital process transformation.
Case studies of BPA success and failure.
Unit 2: Identifying Processes for Automation
Mapping workflows for automation opportunities.
Criteria for automation readiness.
Prioritizing high-value automation areas.
Practical exercises in process mapping.
Unit 3: Tools and Technologies for Automation
Overview of automation platforms and software.
Robotic Process Automation (RPA) basics.
Integrating AI and analytics into workflows.
Selecting the right tools for your organization.
Unit 4: Change Management in Automation Projects
Principles of change management.
Aligning automation with people and culture.
Strategies to address resistance to automation.
Building communication and engagement plans.
Unit 5: Sustaining Automated Change
Embedding automation into daily operations.
Monitoring and improving automated processes.
Ensuring governance and compliance.
Building a culture of continuous improvement.
Ready to combine efficiency with transformation success?
Join the Business Process Automation and Change Management Training Course with EuroQuest International Training and lead digital change with confidence.
The Business Process Automation and Change Management Training Courses in Brussels equip professionals with the knowledge, tools, and practical strategies needed to streamline operations, implement digital workflows, and manage organizational change effectively. These programs are ideal for office managers, executive assistants, administrative coordinators, operations specialists, and professionals responsible for supporting process improvements and facilitating technology-driven transformation initiatives.
Participants explore the core principles of business process automation, including workflow analysis, task prioritization, automation tool integration, and performance monitoring. The courses emphasize how automating repetitive processes improves efficiency, reduces errors, and frees staff to focus on strategic and value-added activities. Through case studies and applied exercises, attendees learn to identify opportunities for automation, map existing processes, and implement technology solutions that align with organizational objectives.
These automation and change management training programs in Brussels also highlight the role of change management in ensuring successful adoption and sustained benefits. Participants gain practical skills in stakeholder engagement, communication planning, training development, and resistance management to support smooth transitions and maximize employee buy-in. The curriculum introduces frameworks for monitoring progress, measuring adoption outcomes, and continuously optimizing automated processes.
Interactive workshops provide opportunities to practice designing automated workflows, coordinating cross-functional implementation, and applying change management techniques to real-world scenarios. The training reinforces strategic thinking, problem-solving, and proactive planning—key competencies for professionals managing complex organizational processes.
Attending these training courses in Brussels offers exposure to a globally diverse professional environment and access to international best practices in automation and change management. By the end of the program, participants will be equipped to implement business process automation confidently, support organizational change effectively, and drive operational efficiency—enhancing productivity, agility, and long-term business success.