The Business Process Automation and Change Management in Dubai is a professional training course designed to help organizations streamline operations and adapt to transformation.
Course Overview
Business process automation (BPA) offers organizations the ability to reduce costs, improve efficiency, and enhance accuracy. Yet, automation alone is not enough—successful adoption depends on effective change management.
This Business Process Automation and Change Management Training Course helps participants bridge the gap between technology and people. They will learn how to identify processes suitable for automation, apply digital tools effectively, and manage the human side of transformation.
Through case studies, simulations, and practical exercises, participants will gain the skills to integrate automation into workflows while engaging employees, addressing resistance, and sustaining improvements.
By the end of the course, participants will be able to balance automation’s efficiency gains with strong change management practices, ensuring both operational success and employee commitment.
Course Benefits
Identify and evaluate processes for automation.
Apply digital tools to streamline workflows.
Strengthen organizational change management during automation.
Reduce resistance and build employee buy-in.
Enhance efficiency, accuracy, and innovation.
Course Objectives
Define business process automation and its benefits.
Select processes and workflows suitable for automation.
Apply automation technologies responsibly.
Integrate change management into automation projects.
Communicate change effectively across the organization.
Manage resistance and foster adoption.
Ensure long-term sustainability of automated processes.
Training Methodology
The course combines lectures, real-world case studies, hands-on automation tool exercises, and group simulations. Participants will design automation plans supported by change management strategies.
Target Audience
Business process managers and analysts.
Change management and transformation leaders.
IT managers supporting automation projects.
Executives driving digital efficiency initiatives.
Target Competencies
Process automation design.
Change management integration.
Digital transformation leadership.
Employee engagement in automation.
Course Outline
Unit 1: Introduction to Business Process Automation
Defining BPA and its role in organizations.
Benefits and risks of automation.
Global trends in digital process transformation.
Case studies of BPA success and failure.
Unit 2: Identifying Processes for Automation
Mapping workflows for automation opportunities.
Criteria for automation readiness.
Prioritizing high-value automation areas.
Practical exercises in process mapping.
Unit 3: Tools and Technologies for Automation
Overview of automation platforms and software.
Robotic Process Automation (RPA) basics.
Integrating AI and analytics into workflows.
Selecting the right tools for your organization.
Unit 4: Change Management in Automation Projects
Principles of change management.
Aligning automation with people and culture.
Strategies to address resistance to automation.
Building communication and engagement plans.
Unit 5: Sustaining Automated Change
Embedding automation into daily operations.
Monitoring and improving automated processes.
Ensuring governance and compliance.
Building a culture of continuous improvement.
Ready to combine efficiency with transformation success?
Join the Business Process Automation and Change Management Training Course with EuroQuest International Training and lead digital change with confidence.
The Business Process Automation and Change Management Training Courses in Dubai equip professionals with the knowledge and practical skills required to streamline organizational workflows, enhance operational efficiency, and manage the human side of digital transformation. Designed for managers, office administrators, HR professionals, executive assistants, and operations specialists, these programs focus on integrating automation solutions with structured change management strategies to support sustainable organizational progress.
Participants gain an in-depth understanding of business process automation (BPA), exploring how digital tools, workflow systems, and intelligent automation technologies can reduce manual tasks, increase accuracy, and improve service delivery. The courses highlight best practices for evaluating processes, selecting automation opportunities, and implementing solutions that align with organizational goals. Through hands-on demonstrations and real-world case studies, attendees learn to design automated workflows, leverage digital platforms, and monitor performance metrics to ensure continuous improvement.
These automation and change management training programs in Dubai also emphasize the importance of guiding employees through transitions that accompany digital adoption. Participants study essential change management principles, including communication planning, stakeholder engagement, readiness assessment, and resistance management. The curriculum incorporates practical frameworks for fostering acceptance, supporting employee learning, and maintaining productivity throughout the automation journey.
A key component of the training is developing the strategic capacity to lead automation initiatives with a people-centered approach. Participants explore how to balance technology adoption with organizational culture, ensuring that automation enhances—not disrupts—daily operations. They also gain tools for evaluating risks, aligning digital initiatives with broader business objectives, and promoting sustainable change across teams.
Attending these training courses in Dubai provides professionals with access to global best practices within a dynamic, innovation-focused business landscape. By the end of the program, participants will be well equipped to implement automation effectively, support organizational change, and contribute to smarter, more agile, and future-ready workplaces.