Course Overview
Business process automation (BPA) offers organizations the ability to reduce costs, improve efficiency, and enhance accuracy. Yet, automation alone is not enough—successful adoption depends on effective change management.
This Business Process Automation and Change Management Training Course helps participants bridge the gap between technology and people. They will learn how to identify processes suitable for automation, apply digital tools effectively, and manage the human side of transformation.
Through case studies, simulations, and practical exercises, participants will gain the skills to integrate automation into workflows while engaging employees, addressing resistance, and sustaining improvements.
By the end of the course, participants will be able to balance automation’s efficiency gains with strong change management practices, ensuring both operational success and employee commitment.
Course Benefits
Identify and evaluate processes for automation.
Apply digital tools to streamline workflows.
Strengthen organizational change management during automation.
Reduce resistance and build employee buy-in.
Enhance efficiency, accuracy, and innovation.
Course Objectives
Define business process automation and its benefits.
Select processes and workflows suitable for automation.
Apply automation technologies responsibly.
Integrate change management into automation projects.
Communicate change effectively across the organization.
Manage resistance and foster adoption.
Ensure long-term sustainability of automated processes.
Training Methodology
The course combines lectures, real-world case studies, hands-on automation tool exercises, and group simulations. Participants will design automation plans supported by change management strategies.
Target Audience
Business process managers and analysts.
Change management and transformation leaders.
IT managers supporting automation projects.
Executives driving digital efficiency initiatives.
Target Competencies
Process automation design.
Change management integration.
Digital transformation leadership.
Employee engagement in automation.
Course Outline
Unit 1: Introduction to Business Process Automation
Defining BPA and its role in organizations.
Benefits and risks of automation.
Global trends in digital process transformation.
Case studies of BPA success and failure.
Unit 2: Identifying Processes for Automation
Mapping workflows for automation opportunities.
Criteria for automation readiness.
Prioritizing high-value automation areas.
Practical exercises in process mapping.
Unit 3: Tools and Technologies for Automation
Overview of automation platforms and software.
Robotic Process Automation (RPA) basics.
Integrating AI and analytics into workflows.
Selecting the right tools for your organization.
Unit 4: Change Management in Automation Projects
Principles of change management.
Aligning automation with people and culture.
Strategies to address resistance to automation.
Building communication and engagement plans.
Unit 5: Sustaining Automated Change
Embedding automation into daily operations.
Monitoring and improving automated processes.
Ensuring governance and compliance.
Building a culture of continuous improvement.
Ready to combine efficiency with transformation success?
Join the Business Process Automation and Change Management Training Course with EuroQuest International Training and lead digital change with confidence.
The Business Process Automation and Change Management Training Courses in London provide professionals with the essential knowledge and practical tools to lead digital transformation initiatives that streamline operations, enhance efficiency, and drive sustainable growth. Designed for managers, process analysts, IT specialists, and change leaders, these programs focus on integrating automation technologies with effective change management strategies to ensure successful organizational adoption.
Participants gain a comprehensive understanding of business process automation (BPA)—from workflow mapping and process optimization to the implementation of robotic process automation (RPA) and AI-driven solutions. The courses emphasize how automation can reduce errors, improve productivity, and free employees to focus on higher-value work. Through case studies and interactive sessions, participants learn to identify automation opportunities, evaluate technology platforms, and design scalable solutions that align with business goals.
These process automation and change management training programs in London also address the human and organizational aspects of transformation. Participants explore best practices for communication, stakeholder engagement, and employee empowerment to ensure smooth transitions and long-term success. The curriculum bridges technical innovation with leadership and behavioral insight, providing a holistic approach to managing digital change.
Attending these training courses in London offers professionals access to expert instructors, global perspectives, and real-world insights from one of the world’s most innovative business centers. The city’s dynamic environment provides a valuable context for exploring how automation technologies are reshaping industries and how effective change management can maximize their impact. By completing this specialization, participants will be equipped to lead automation projects confidently—balancing technological advancement with human engagement to build more agile, efficient, and future-ready organizations.