Course Overview
Business process automation (BPA) offers organizations the ability to reduce costs, improve efficiency, and enhance accuracy. Yet, automation alone is not enough—successful adoption depends on effective change management.
This Business Process Automation and Change Management Training Course helps participants bridge the gap between technology and people. They will learn how to identify processes suitable for automation, apply digital tools effectively, and manage the human side of transformation.
Through case studies, simulations, and practical exercises, participants will gain the skills to integrate automation into workflows while engaging employees, addressing resistance, and sustaining improvements.
By the end of the course, participants will be able to balance automation’s efficiency gains with strong change management practices, ensuring both operational success and employee commitment.
Course Benefits
Identify and evaluate processes for automation.
Apply digital tools to streamline workflows.
Strengthen organizational change management during automation.
Reduce resistance and build employee buy-in.
Enhance efficiency, accuracy, and innovation.
Course Objectives
Define business process automation and its benefits.
Select processes and workflows suitable for automation.
Apply automation technologies responsibly.
Integrate change management into automation projects.
Communicate change effectively across the organization.
Manage resistance and foster adoption.
Ensure long-term sustainability of automated processes.
Training Methodology
The course combines lectures, real-world case studies, hands-on automation tool exercises, and group simulations. Participants will design automation plans supported by change management strategies.
Target Audience
Business process managers and analysts.
Change management and transformation leaders.
IT managers supporting automation projects.
Executives driving digital efficiency initiatives.
Target Competencies
Process automation design.
Change management integration.
Digital transformation leadership.
Employee engagement in automation.
Course Outline
Unit 1: Introduction to Business Process Automation
Defining BPA and its role in organizations.
Benefits and risks of automation.
Global trends in digital process transformation.
Case studies of BPA success and failure.
Unit 2: Identifying Processes for Automation
Mapping workflows for automation opportunities.
Criteria for automation readiness.
Prioritizing high-value automation areas.
Practical exercises in process mapping.
Unit 3: Tools and Technologies for Automation
Overview of automation platforms and software.
Robotic Process Automation (RPA) basics.
Integrating AI and analytics into workflows.
Selecting the right tools for your organization.
Unit 4: Change Management in Automation Projects
Principles of change management.
Aligning automation with people and culture.
Strategies to address resistance to automation.
Building communication and engagement plans.
Unit 5: Sustaining Automated Change
Embedding automation into daily operations.
Monitoring and improving automated processes.
Ensuring governance and compliance.
Building a culture of continuous improvement.
Ready to combine efficiency with transformation success?
Join the Business Process Automation and Change Management Training Course with EuroQuest International Training and lead digital change with confidence.
The Business Process Automation and Change Management Training Courses in Madrid provide professionals with the knowledge and practical skills needed to integrate automation technologies while effectively managing organizational change. Designed for operations managers, project leaders, process improvement specialists, and HR or IT professionals, these programs focus on leveraging digital tools to streamline processes, improve efficiency, and ensure smooth transitions during technology-driven transformations.
Participants gain a deep understanding of business process automation (BPA), including workflow optimization, task automation, and the integration of digital platforms to enhance productivity. The courses emphasize how to map current processes, identify inefficiencies, and design automated solutions that align with strategic objectives. Through case studies, hands-on exercises, and simulations, attendees learn to implement automation initiatives while maintaining operational continuity and minimizing disruption.
These automation and change management training programs in Madrid also cover essential principles of organizational change, including stakeholder engagement, communication strategies, risk mitigation, and adoption planning. Participants explore how to manage employee resistance, foster collaboration, and sustain engagement during transitions. The curriculum combines technical knowledge of digital solutions with behavioral and strategic frameworks to ensure automation initiatives deliver measurable improvements while maintaining employee alignment and organizational agility.
Attending these training courses in Madrid offers professionals the opportunity to learn from international experts and collaborate with peers in a dynamic, innovation-driven environment. The city’s modern business ecosystem provides an ideal backdrop for exploring emerging automation technologies and best practices in change management. By completing this specialization, participants will be equipped to lead technology-enabled process improvements, implement successful automation strategies, and drive organizational change that enhances efficiency, resilience, and long-term competitiveness.