Course Overview
Business process automation (BPA) offers organizations the ability to reduce costs, improve efficiency, and enhance accuracy. Yet, automation alone is not enough—successful adoption depends on effective change management.
This Business Process Automation and Change Management Training Course helps participants bridge the gap between technology and people. They will learn how to identify processes suitable for automation, apply digital tools effectively, and manage the human side of transformation.
Through case studies, simulations, and practical exercises, participants will gain the skills to integrate automation into workflows while engaging employees, addressing resistance, and sustaining improvements.
By the end of the course, participants will be able to balance automation’s efficiency gains with strong change management practices, ensuring both operational success and employee commitment.
Course Benefits
Identify and evaluate processes for automation.
Apply digital tools to streamline workflows.
Strengthen organizational change management during automation.
Reduce resistance and build employee buy-in.
Enhance efficiency, accuracy, and innovation.
Course Objectives
Define business process automation and its benefits.
Select processes and workflows suitable for automation.
Apply automation technologies responsibly.
Integrate change management into automation projects.
Communicate change effectively across the organization.
Manage resistance and foster adoption.
Ensure long-term sustainability of automated processes.
Training Methodology
The course combines lectures, real-world case studies, hands-on automation tool exercises, and group simulations. Participants will design automation plans supported by change management strategies.
Target Audience
Business process managers and analysts.
Change management and transformation leaders.
IT managers supporting automation projects.
Executives driving digital efficiency initiatives.
Target Competencies
Process automation design.
Change management integration.
Digital transformation leadership.
Employee engagement in automation.
Course Outline
Unit 1: Introduction to Business Process Automation
Defining BPA and its role in organizations.
Benefits and risks of automation.
Global trends in digital process transformation.
Case studies of BPA success and failure.
Unit 2: Identifying Processes for Automation
Mapping workflows for automation opportunities.
Criteria for automation readiness.
Prioritizing high-value automation areas.
Practical exercises in process mapping.
Unit 3: Tools and Technologies for Automation
Overview of automation platforms and software.
Robotic Process Automation (RPA) basics.
Integrating AI and analytics into workflows.
Selecting the right tools for your organization.
Unit 4: Change Management in Automation Projects
Principles of change management.
Aligning automation with people and culture.
Strategies to address resistance to automation.
Building communication and engagement plans.
Unit 5: Sustaining Automated Change
Embedding automation into daily operations.
Monitoring and improving automated processes.
Ensuring governance and compliance.
Building a culture of continuous improvement.
Ready to combine efficiency with transformation success?
Join the Business Process Automation and Change Management Training Course with EuroQuest International Training and lead digital change with confidence.
The Business Process Automation and Change Management Training Courses in Vienna provide professionals with an integrated understanding of how organizations can streamline operations, enhance efficiency, and successfully lead digital transformation initiatives. These programs are ideal for managers, process specialists, project leaders, and change practitioners who aim to leverage automation technologies while ensuring smooth organizational adoption.
Participants gain a strong grounding in business process automation (BPA), learning how to map, analyze, and redesign workflows using modern digital tools. The courses explore key concepts such as process optimization, workflow analysis, robotic process automation (RPA), and data-driven decision-making. Through hands-on exercises and case-based learning, attendees discover how automation can reduce operational bottlenecks, minimize errors, and enhance overall performance across departments.
These automation and change management programs in Vienna also emphasize the human and organizational dimensions of transformation. Participants examine change management models, stakeholder engagement strategies, communication frameworks, and techniques to overcome resistance. By understanding how cultural factors influence technology adoption, professionals learn to drive change initiatives that are sustainable, inclusive, and aligned with organizational goals. The curriculum integrates the latest trends in digital transformation, ensuring that participants can apply both technical and managerial strategies in real-world contexts.
Attending these training courses in Vienna offers a unique opportunity to learn in a city known for its strategic business environment and collaborative international community. Participants benefit from expert-led instruction, interactive workshops, and peer-to-peer knowledge exchange that deepen both conceptual understanding and practical application. By the end of the program, professionals will be equipped to lead automation initiatives confidently, manage organizational transitions effectively, and contribute to long-term operational excellence. These programs empower participants to navigate complex digital landscapes and implement future-ready solutions that drive innovation and growth.