The Business Process Automation and Change Management in Zurich is a professional training course designed to equip leaders with the skills to integrate automation with successful change strategies.
From:
30-03-2026
Course Overview
Business process automation (BPA) offers organizations the ability to reduce costs, improve efficiency, and enhance accuracy. Yet, automation alone is not enough—successful adoption depends on effective change management.
This Business Process Automation and Change Management Training Course helps participants bridge the gap between technology and people. They will learn how to identify processes suitable for automation, apply digital tools effectively, and manage the human side of transformation.
Through case studies, simulations, and practical exercises, participants will gain the skills to integrate automation into workflows while engaging employees, addressing resistance, and sustaining improvements.
By the end of the course, participants will be able to balance automation’s efficiency gains with strong change management practices, ensuring both operational success and employee commitment.
Course Benefits
Identify and evaluate processes for automation.
Apply digital tools to streamline workflows.
Strengthen organizational change management during automation.
Reduce resistance and build employee buy-in.
Enhance efficiency, accuracy, and innovation.
Course Objectives
Define business process automation and its benefits.
Select processes and workflows suitable for automation.
Apply automation technologies responsibly.
Integrate change management into automation projects.
Communicate change effectively across the organization.
Manage resistance and foster adoption.
Ensure long-term sustainability of automated processes.
Training Methodology
The course combines lectures, real-world case studies, hands-on automation tool exercises, and group simulations. Participants will design automation plans supported by change management strategies.
Target Audience
Business process managers and analysts.
Change management and transformation leaders.
IT managers supporting automation projects.
Executives driving digital efficiency initiatives.
Target Competencies
Process automation design.
Change management integration.
Digital transformation leadership.
Employee engagement in automation.
Course Outline
Unit 1: Introduction to Business Process Automation
Defining BPA and its role in organizations.
Benefits and risks of automation.
Global trends in digital process transformation.
Case studies of BPA success and failure.
Unit 2: Identifying Processes for Automation
Mapping workflows for automation opportunities.
Criteria for automation readiness.
Prioritizing high-value automation areas.
Practical exercises in process mapping.
Unit 3: Tools and Technologies for Automation
Overview of automation platforms and software.
Robotic Process Automation (RPA) basics.
Integrating AI and analytics into workflows.
Selecting the right tools for your organization.
Unit 4: Change Management in Automation Projects
Principles of change management.
Aligning automation with people and culture.
Strategies to address resistance to automation.
Building communication and engagement plans.
Unit 5: Sustaining Automated Change
Embedding automation into daily operations.
Monitoring and improving automated processes.
Ensuring governance and compliance.
Building a culture of continuous improvement.
Ready to combine efficiency with transformation success?
Join the Business Process Automation and Change Management Training Course with EuroQuest International Training and lead digital change with confidence.
The Business Process Automation and Change Management Training Courses in Zurich provide professionals with the strategic insight and technical understanding needed to lead automation initiatives while managing the organizational changes that accompany digital transformation. Designed for managers, project leaders, HR professionals, and transformation specialists, these programs focus on integrating automation technologies into core business processes in a way that supports efficiency, employee adoption, and long-term operational improvement.
Participants gain a comprehensive understanding of business process automation (BPA), exploring tools and techniques such as workflow automation, robotic process automation (RPA), digital documentation, and AI-supported decision-making. The courses highlight how automation enhances accuracy, reduces manual workload, and accelerates business performance. Through case studies and hands-on exercises, attendees learn to identify automation opportunities, evaluate feasibility, and design scalable solutions that align with organizational objectives.
These automation and change management training programs in Zurich also emphasize the human and strategic dimensions of digital adoption. Participants explore methods for change communication, stakeholder engagement, workforce readiness, and risk mitigation—ensuring that automation initiatives are integrated smoothly and sustainably. The curriculum blends technical knowledge with practical change management frameworks, equipping professionals to address employee concerns, minimize disruption, and foster a culture of innovation.
Attending these training courses in Zurich provides participants access to a global business environment known for its precision, operational excellence, and commitment to technological advancement. Expert-led sessions encourage collaborative learning, critical thinking, and real-world problem-solving, allowing attendees to develop actionable plans for automation-driven transformation. By completing this specialization, professionals gain the skills to lead process automation initiatives confidently, optimize organizational workflows, and manage change effectively—ensuring that technology becomes a catalyst for sustainable growth and improved business performance.