The Coaching and Mentoring Junior Office Staff in Amman is a practical training course designed to help leaders guide, support, and empower junior team members.
From:
17-08-2026
Course Overview
Junior office staff often look to their supervisors and managers for guidance, feedback, and opportunities to grow. Coaching and mentoring are critical skills that help leaders build stronger teams, enhance productivity, and foster loyalty within the workplace.
This Coaching and Mentoring Junior Office Staff Training Course focuses on practical approaches to guiding employees, setting developmental goals, and creating a supportive office environment. Participants will explore communication strategies, coaching models, and mentoring practices through real-life scenarios and interactive exercises.
By the end of the course, participants will be able to confidently mentor junior colleagues, provide constructive feedback, and support staff in reaching their full potential.
Course Benefits
Strengthen leadership and coaching skills.
Foster employee engagement and motivation.
Improve feedback and performance conversations.
Build stronger, more cohesive office teams.
Support career growth and staff retention.
Course Objectives
Understand the principles of coaching and mentoring.
Apply coaching models to support staff development.
Use feedback techniques to improve performance.
Build trust and rapport with junior staff.
Encourage self-confidence and initiative.
Create structured mentoring relationships.
Support long-term career development of staff.
Training Methodology
The course uses role-playing, case studies, interactive workshops, and coaching simulations. Participants will practice real coaching conversations and mentoring scenarios.
Target Audience
Office managers and supervisors.
Senior administrative professionals.
Team leaders responsible for junior staff.
Anyone seeking to develop coaching and mentoring skills.
Target Competencies
Coaching and mentoring techniques.
Feedback and communication skills.
Team leadership.
Staff development and motivation.
Course Outline
Unit 1: Foundations of Coaching and Mentoring
Differences between coaching and mentoring.
Benefits for staff and organizations.
The leader’s role as a coach and mentor.
Identifying opportunities for guidance.
Unit 2: Building Effective Coaching Relationships
Establishing trust and credibility.
Creating safe spaces for feedback.
Active listening and questioning skills.
Overcoming barriers in coaching.
Unit 3: Coaching Models and Techniques
GROW and other coaching frameworks.
Goal setting and performance improvement.
Problem-solving and critical thinking support.
Applying coaching in daily office tasks.
Unit 4: Mentoring for Career Growth
Structuring mentoring programs.
Identifying developmental needs of junior staff.
Supporting career pathways.
Long-term mentoring relationships.
Unit 5: Giving and Receiving Feedback
Constructive feedback techniques.
Encouraging two-way feedback.
Turning criticism into learning opportunities.
Embedding feedback into office culture.
Unit 6: Motivating and Inspiring Junior Staff
Recognizing achievements.
Empowering staff to take initiative.
Building self-confidence.
Creating growth-oriented environments.
Unit 7: Embedding Coaching and Mentoring in Office Management
Integrating development into team culture.
Monitoring progress and outcomes.
Case studies of effective mentoring practices.
Action plan for ongoing coaching in the office.
Ready to guide and inspire the next generation of office talent?
Join the Coaching and Mentoring Junior Office Staff Training Course with EuroQuest International Training and become a leader who develops people, not just manages them.
The Coaching and Mentoring Junior Office Staff Training Courses in Amman provide professionals with the knowledge and interpersonal skills needed to support the growth and development of early-career employees. These programs are particularly valuable for supervisors, team leaders, department coordinators, and administrative managers who play an active role in building productive workplace environments. The courses focus on structured coaching methods, constructive feedback techniques, and practical mentoring approaches that enhance performance, confidence, and engagement among junior staff.
Participants explore the foundations of effective coaching and mentoring—including communication strategies, goal-setting frameworks, and performance evaluation methods. The training emphasizes how to identify individual strengths, areas for improvement, and learning needs, while creating a supportive environment that encourages initiative and professional responsibility. Through scenario-based exercises and interactive discussions, attendees learn how to guide junior staff in handling daily tasks, adapting to organizational expectations, and developing problem-solving skills that contribute to operational efficiency.
These coaching and staff development training programs in Amman also highlight the importance of emotional intelligence, active listening, and positive leadership behaviors in building trust and rapport. Participants gain practical experience in facilitating learning conversations, providing balanced feedback, and managing challenges such as performance gaps or workplace misunderstandings. The curriculum integrates both theoretical insight and applied skill-building to ensure participants can implement mentoring strategies effectively within their teams.
Attending these training courses in Amman offers professionals the opportunity to engage in collaborative learning with peers from various organizational backgrounds. The city’s professional environment and training culture create an ideal setting for exploring contemporary approaches to workplace development. By completing this specialization, participants are equipped to strengthen team performance, enhance staff retention, and cultivate a supportive, growth-oriented workplace culture where junior employees can thrive and contribute confidently.