The Coaching and Mentoring Junior Office Staff training course in Geneva is designed to help supervisors and managers develop the skills to guide, support, and grow junior staff effectively.
From:
16-03-2026
From:
19-10-2026
Course Overview
Junior office staff often look to their supervisors and managers for guidance, feedback, and opportunities to grow. Coaching and mentoring are critical skills that help leaders build stronger teams, enhance productivity, and foster loyalty within the workplace.
This Coaching and Mentoring Junior Office Staff Training Course focuses on practical approaches to guiding employees, setting developmental goals, and creating a supportive office environment. Participants will explore communication strategies, coaching models, and mentoring practices through real-life scenarios and interactive exercises.
By the end of the course, participants will be able to confidently mentor junior colleagues, provide constructive feedback, and support staff in reaching their full potential.
Course Benefits
Strengthen leadership and coaching skills.
Foster employee engagement and motivation.
Improve feedback and performance conversations.
Build stronger, more cohesive office teams.
Support career growth and staff retention.
Course Objectives
Understand the principles of coaching and mentoring.
Apply coaching models to support staff development.
Use feedback techniques to improve performance.
Build trust and rapport with junior staff.
Encourage self-confidence and initiative.
Create structured mentoring relationships.
Support long-term career development of staff.
Training Methodology
The course uses role-playing, case studies, interactive workshops, and coaching simulations. Participants will practice real coaching conversations and mentoring scenarios.
Target Audience
Office managers and supervisors.
Senior administrative professionals.
Team leaders responsible for junior staff.
Anyone seeking to develop coaching and mentoring skills.
Target Competencies
Coaching and mentoring techniques.
Feedback and communication skills.
Team leadership.
Staff development and motivation.
Course Outline
Unit 1: Foundations of Coaching and Mentoring
Differences between coaching and mentoring.
Benefits for staff and organizations.
The leader’s role as a coach and mentor.
Identifying opportunities for guidance.
Unit 2: Building Effective Coaching Relationships
Establishing trust and credibility.
Creating safe spaces for feedback.
Active listening and questioning skills.
Overcoming barriers in coaching.
Unit 3: Coaching Models and Techniques
GROW and other coaching frameworks.
Goal setting and performance improvement.
Problem-solving and critical thinking support.
Applying coaching in daily office tasks.
Unit 4: Mentoring for Career Growth
Structuring mentoring programs.
Identifying developmental needs of junior staff.
Supporting career pathways.
Long-term mentoring relationships.
Unit 5: Giving and Receiving Feedback
Constructive feedback techniques.
Encouraging two-way feedback.
Turning criticism into learning opportunities.
Embedding feedback into office culture.
Unit 6: Motivating and Inspiring Junior Staff
Recognizing achievements.
Empowering staff to take initiative.
Building self-confidence.
Creating growth-oriented environments.
Unit 7: Embedding Coaching and Mentoring in Office Management
Integrating development into team culture.
Monitoring progress and outcomes.
Case studies of effective mentoring practices.
Action plan for ongoing coaching in the office.
Ready to guide and inspire the next generation of office talent?
Join the Coaching and Mentoring Junior Office Staff Training Course with EuroQuest International Training and become a leader who develops people, not just manages them.
The Coaching and Mentoring Junior Office Staff Training Courses in Geneva provide professionals with the practical tools and leadership strategies needed to support the growth, performance, and confidence of early-career employees. Designed for supervisors, team leaders, office managers, and administrative professionals, these programs focus on cultivating a supportive work environment where junior staff can develop essential skills, strengthen workplace competence, and contribute effectively to organizational success.
Throughout the specialization, participants explore foundational concepts of coaching and mentoring, including goal-setting techniques, feedback models, competency development, and progress evaluation. The courses emphasize personalized guidance, active listening, and structured communication as essential components for effective staff development. Through case studies, role-playing, and practical exercises, attendees learn to identify skill gaps, tailor development plans, and motivate junior team members through constructive support and positive reinforcement.
These coaching and mentoring programs in Geneva combine theoretical insight with hands-on application suited to modern office environments. Participants gain experience in facilitating learning conversations, managing expectations, and fostering a culture of continuous improvement. The curriculum also highlights the importance of emotional intelligence, workplace inclusion, and professional role modeling in strengthening staff engagement and long-term retention.
Attending these training courses in Geneva offers a valuable opportunity to engage with international peers and benefit from the city’s reputation as a center for high-quality organizational development and global leadership training. The expert-led sessions and collaborative learning environment allow participants to refine their coaching approaches and translate them into practical strategies. Upon completion, professionals will be well-equipped to guide junior office staff effectively, enhance team productivity, and contribute to a supportive and growth-oriented workplace culture.