The Corporate Social Responsibility (CSR) Communication course in Jakarta equips professionals with the tools to design and communicate impactful CSR strategies that enhance brand reputation.
From:
30-11-2026
Course Overview
CSR communication plays a critical role in how organizations demonstrate responsibility, transparency, and commitment to sustainability. Done effectively, CSR communication enhances trust, strengthens reputation, and engages stakeholders. Poor communication, however, risks skepticism and reputational harm.
This CSR Communication Training Course provides participants with frameworks for developing clear, transparent, and engaging CSR messages. Attendees will explore sustainability reporting standards, stakeholder engagement tools, storytelling techniques, and strategies for communicating CSR across digital and traditional platforms.
Through case studies, workshops, and practical exercises, participants will develop skills to align CSR initiatives with organizational values and communicate them credibly to diverse audiences.
Course Benefits
Build credibility through authentic CSR communication.
Strengthen stakeholder trust and engagement.
Align CSR communication with ESG and sustainability standards.
Leverage storytelling to humanize CSR initiatives.
Evaluate and measure CSR communication effectiveness.
Course Objectives
Define the role of communication in CSR and sustainability.
Apply international reporting frameworks (GRI, ESG).
Develop CSR narratives aligned with corporate strategy.
Use storytelling and digital tools for engagement.
Address skepticism and greenwashing risks.
Communicate effectively with internal and external stakeholders.
Measure and improve CSR communication outcomes.
Training Methodology
The course integrates interactive lectures, CSR case studies, group exercises, and communication strategy workshops. Participants will practice developing CSR messages, reports, and campaigns.
Target Audience
CSR and sustainability managers.
Corporate communication and PR professionals.
Marketing and brand managers.
Executives responsible for stakeholder engagement.
Target Competencies
CSR and sustainability communication.
Stakeholder engagement.
Transparency and accountability.
Storytelling and reporting.
Course Outline
Unit 1: Foundations of CSR Communication
Defining CSR and its role in corporate strategy.
The importance of communication in CSR success.
CSR vs. ESG: differences and synergies.
Case studies of effective CSR communication.
Unit 2: CSR Reporting Frameworks and Standards
Introduction to GRI, ESG, and integrated reporting.
Building credibility through reporting.
Transparency and accountability in disclosures.
Practical reporting exercises.
Unit 3: Stakeholder Engagement and Dialogue
Mapping stakeholders for CSR initiatives.
Tools for engagement and dialogue.
Addressing stakeholder expectations.
Building trust through two-way communication.
Unit 4: Storytelling and Digital CSR Communication
Humanizing CSR through narratives.
Digital platforms for CSR communication.
Visual storytelling and multimedia engagement.
Avoiding greenwashing and reputational risks.
Unit 5: Measuring and Improving CSR Communication
Evaluating communication effectiveness.
KPIs and metrics for CSR reporting.
Monitoring stakeholder feedback.
Continuous improvement strategies.
Ready to communicate CSR with credibility and impact?
Join the Corporate Social Responsibility (CSR) Communication Training Course with EuroQuest International Training and strengthen trust through transparent, impactful communication.
The Corporate Social Responsibility (CSR) Communication Training Courses in Jakarta provide professionals with the strategic tools and communication frameworks needed to articulate organizational social commitments effectively and build trust with stakeholders. Designed for CSR officers, communication specialists, sustainability managers, public affairs teams, and corporate leaders, these programs focus on conveying responsible business practices in a way that enhances credibility, strengthens brand reputation, and supports long-term community relationships. Participants gain a comprehensive understanding of how strategic communication elevates CSR initiatives and aligns them with organizational identity and values.
Throughout the specialization, participants explore the core principles of CSR communication, including message development, stakeholder engagement, transparency standards, and impact reporting. The courses highlight the importance of presenting CSR efforts authentically and accurately—ensuring that communication reflects genuine organizational action. Through real-world case studies and practical exercises, attendees learn to craft compelling narratives, design communication plans, prepare sustainability content, and communicate program outcomes across various traditional and digital platforms.
These CSR communication training programs in Jakarta also emphasize the importance of a strategic and integrated approach to sustainability communication. Participants examine how CSR can be embedded into broader corporate communication strategies to reinforce organizational priorities, support brand differentiation, and foster long-term community partnerships. The curriculum introduces best practices for communicating environmental, social, and governance (ESG) initiatives, addressing stakeholder expectations, and managing reputational risks associated with social impact narratives.
Attending these training courses in Jakarta offers professionals an interactive and engaging environment for exploring contemporary CSR trends within one of Southeast Asia’s most dynamic corporate hubs. Facilitated by experts, the programs provide opportunities to exchange insights, analyze regional CSR challenges, and apply communication techniques relevant to diverse industries. By completing this specialization, participants develop the capability to communicate CSR initiatives with clarity, purpose, and impact—strengthening organizational credibility and contributing to sustainable, responsible growth.