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Course

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Leverage analytics to refine marketing strategies. This 5-day course equips professionals with tools to segment customers, personalize campaigns, and drive stronger results.

Kuala Lumpur

Fees: 4700
From: 24-08-2026
To: 28-08-2026

Kuala Lumpur

Fees: 4700
From: 13-10-2025
To: 17-10-2025

Kuala Lumpur

Fees: 4700
From: 22-12-2025
To: 26-12-2025

Data-Driven Marketing and Customer Segmentation

Course Overview

Modern marketing requires more than intuition—it requires data-driven insights. This Data-Driven Marketing and Customer Segmentation Training Course introduces participants to methods for analyzing customer data, creating accurate segments, and designing campaigns that deliver measurable impact.

Participants will explore predictive analytics, behavioral segmentation, and personalization techniques to improve targeting and customer engagement. Real-world case studies and practical exercises will highlight how organizations succeed with analytics-driven marketing.

By the end of the course, attendees will be able to integrate data analytics into marketing strategies, build precise customer segments, and deliver personalized experiences that improve ROI.

Course Benefits

  • Apply analytics to refine customer targeting

  • Build accurate and actionable customer segments

  • Enhance personalization to improve campaign results

  • Use predictive models for smarter marketing strategies

  • Strengthen customer loyalty with data-driven insights

Course Objectives

  • Explore data-driven methods for customer segmentation

  • Apply behavioral, demographic, and predictive analytics

  • Build strategies for personalization and engagement

  • Integrate customer analytics into marketing decisions

  • Measure campaign effectiveness with analytics

  • Ensure ethical and responsible use of customer data

  • Foster innovation in marketing through AI and analytics

Training Methodology

The course uses a blend of lectures, case studies, group activities, and hands-on exercises with marketing datasets. Participants will design segmentation models and campaign strategies.

Target Audience

  • Marketing managers and strategists

  • Customer experience leaders

  • Data analysts and CRM professionals

  • Business leaders driving customer growth

Target Competencies

  • Customer segmentation and targeting

  • Predictive marketing analytics

  • Personalization strategies

  • Data-driven decision-making in marketing

Course Outline

Unit 1: Introduction to Data-Driven Marketing

  • The shift from traditional to data-driven marketing

  • Key tools and technologies in marketing analytics

  • Benefits and challenges of data-driven strategies

  • Case studies of successful adoption

Unit 2: Customer Segmentation Techniques

  • Demographic and geographic segmentation

  • Behavioral and psychographic approaches

  • Predictive segmentation with AI models

  • Practical segmentation exercise

Unit 3: Personalization and Targeting Strategies

  • Designing personalized campaigns

  • Using analytics to refine messaging and channels

  • Real-time personalization with AI

  • Case studies in customer targeting

Unit 4: Campaign Analytics and Performance Measurement

  • Defining KPIs for marketing effectiveness

  • Tools for campaign analytics and dashboards

  • Interpreting results and optimizing campaigns

  • Linking segmentation to ROI

Unit 5: Ethics, Compliance, and Future of Marketing Analytics

  • Ensuring data privacy and responsible use

  • Regulatory frameworks for customer data

  • Ethical considerations in personalization

  • Future trends in AI-powered marketing

Ready to maximize impact with data-driven marketing?
Join the Data-Driven Marketing and Customer Segmentation Training Course with EuroQuest International Training and transform customer insights into powerful strategies.