The Emotional Intelligence for Executive Assistants in Amman is a practical training course designed to help professionals enhance self-awareness, empathy, and interpersonal effectiveness.
From:
24-08-2026
Course Overview
Executive assistants manage complex responsibilities, balancing leadership support with interpersonal dynamics. Emotional intelligence is a vital skill that enables them to read situations, manage stress, and adapt to the needs of executives and colleagues.
This Emotional Intelligence for Executive Assistants Training Course provides tools for developing self-awareness, empathy, and emotional regulation. Participants will learn how to communicate more effectively, manage workplace pressures, and support executive decision-making with emotional intelligence.
Through interactive exercises, self-assessments, and role-playing, participants will enhance their ability to manage relationships and thrive in high-pressure environments.
Course Benefits
Improve self-awareness and self-management.
Strengthen communication and interpersonal skills.
Build empathy and trust with executives and colleagues.
Manage stress and workplace conflict effectively.
Enhance professional influence and credibility.
Course Objectives
Define emotional intelligence and its role for executive assistants.
Recognize and regulate personal emotions under pressure.
Apply empathy to strengthen workplace relationships.
Use EQ to navigate conflict and resolve challenges.
Support executives with emotional awareness in decision-making.
Improve collaboration across teams with diverse personalities.
Develop resilience and adaptability in demanding roles.
Training Methodology
The course blends self-assessment tools, case studies, interactive group discussions, and practical role-playing scenarios. Participants will also create a personal EQ development plan.
Target Audience
Executive assistants and personal assistants.
Office managers and coordinators.
Senior administrative professionals supporting leadership.
Professionals seeking to improve interpersonal effectiveness.
Target Competencies
Emotional intelligence (EQ).
Self-awareness and self-regulation.
Empathy and relationship building.
Conflict management and resilience.
Course Outline
Unit 1: Introduction to Emotional Intelligence
What EQ is and why it matters.
The link between EQ and professional success.
The executive assistant’s role in emotional intelligence.
Self-assessment of current EQ skills.
Unit 2: Developing Self-Awareness
Recognizing emotional triggers.
Identifying strengths and growth areas.
Building mindfulness practices.
Reflective exercises for daily awareness.
Unit 3: Self-Management and Resilience
Controlling impulses and managing stress.
Staying positive under pressure.
Building adaptability and flexibility.
Techniques for emotional regulation.
Unit 4: Building Empathy and Trust
Understanding others’ perspectives.
Active listening techniques.
Responding with empathy in professional settings.
Strengthening executive-staff relationships.
Unit 5: Communication and Influence with EQ
Communicating with clarity and respect.
Using EQ in negotiation and persuasion.
Handling difficult conversations.
Enhancing executive presence through EQ.
Unit 6: Managing Conflict with Emotional Intelligence
Identifying root causes of workplace conflict.
Tools for de-escalation and resolution.
Balancing assertiveness and empathy.
Case studies in conflict management.
Unit 7: Applying EQ in Executive Support
Supporting executive decision-making with awareness.
Anticipating executive needs through observation.
Building strong team collaboration.
Personal EQ development action plan.
Ready to enhance your impact as an executive assistant?
Join the Emotional Intelligence for Executive Assistants Training Course with EuroQuest International Training and build the interpersonal skills that set top professionals apart.
The Emotional Intelligence for Executive Assistants Training Courses in Amman provide a focused and practical learning experience designed to strengthen interpersonal communication, self-awareness, and relationship management in high-level administrative environments. These programs are ideal for executive assistants, personal assistants, office managers, and administrative support professionals who work closely with senior leadership and are responsible for coordinating communication, managing priorities, and maintaining productive workplace interactions.
Participants explore the core components of emotional intelligence (EQ)—including self-awareness, self-regulation, empathy, social awareness, and effective communication. The courses emphasize how emotional intelligence directly influences problem-solving, decision-making, conflict prevention, and professional presence. Through real-world scenarios and guided reflection activities, attendees learn to recognize emotional cues, manage stress, respond thoughtfully in challenging situations, and adapt communication styles to different personalities and leadership expectations.
These executive support and emotional intelligence training programs in Amman highlight the critical role that executive assistants play in shaping workplace atmosphere, supporting leadership goals, and facilitating smooth coordination across departments. Participants gain practical tools for managing confidential information, navigating high-pressure tasks, prioritizing time effectively, and maintaining professionalism even in dynamic or demanding settings. The curriculum also focuses on strengthening resilience, confidence, and the ability to provide constructive support and feedback.
In addition, the training offers insight into building positive working relationships with colleagues, clients, and external partners—skills that contribute to a collaborative and respectful office environment.
Attending these training courses in Amman allows participants to learn from experienced practitioners and engage in meaningful knowledge exchange with peers. The city’s active professional community enhances the learning process through practical examples and applied discussion. By completing this specialization, participants are equipped to bring emotional intelligence to the forefront of their roles, enhancing communication, supporting leadership success, and contributing to a smooth, efficient, and harmonious organizational environment.