The Enhancing Negotiation and Persuasion Skills in Office Roles in Amsterdam is a specialized training course that equips executives and office professionals with skills to negotiate effectively and persuade stakeholders in workplace settings.
From:
20-04-2026
From:
15-06-2026
Course Overview
Negotiation and persuasion are not limited to sales or leadership—they are everyday skills for office professionals who must manage priorities, allocate resources, or resolve conflicts. Mastering these abilities helps employees secure better results, foster cooperation, and build credibility.
This Enhancing Negotiation and Persuasion Skills in Office Roles Training Course equips participants with strategies to negotiate confidently, persuade effectively, and build influence in workplace interactions.
Using real-world scenarios, case studies, and role-play exercises, participants will practice techniques to handle challenging conversations, overcome resistance, and create mutually beneficial agreements.
Course Benefits
Improve confidence in workplace negotiations.
Strengthen persuasion and influence skills.
Build trust and credibility with colleagues and managers.
Resolve conflicts through constructive dialogue.
Achieve better outcomes in daily office interactions.
Course Objectives
Understand the principles of negotiation and persuasion.
Apply structured approaches to workplace negotiations.
Develop persuasive communication tailored to different audiences.
Handle objections and overcome resistance.
Balance assertiveness with empathy in discussions.
Build long-term influence and professional credibility.
Create win-win agreements that strengthen relationships.
Training Methodology
The course combines lectures, interactive role-playing, case studies, and group discussions. Participants will practice negotiation scenarios and receive feedback to refine their techniques.
Target Audience
Office managers and administrators.
Executive assistants and coordinators.
HR and administrative professionals.
Anyone seeking to improve negotiation and persuasion skills at work.
Target Competencies
Negotiation techniques.
Persuasive communication.
Conflict resolution.
Workplace influence.
Course Outline
Unit 1: Introduction to Negotiation and Persuasion
Why negotiation matters in office roles.
Differences between persuasion and influence.
Ethical considerations in persuasion.
Common workplace negotiation challenges.
Unit 2: Core Principles of Negotiation
Stages of the negotiation process.
Preparing for successful outcomes.
Understanding interests vs. positions.
Identifying common ground.
Unit 3: Persuasive Communication Skills
Framing ideas for maximum impact.
Adapting style to different audiences.
Using logic, emotion, and credibility.
Storytelling as a persuasive tool.
Unit 4: Handling Resistance and Objections
Recognizing sources of resistance.
Techniques for addressing objections.
Turning “no” into opportunities.
Role-playing objection-handling scenarios.
Unit 5: Conflict Resolution through Negotiation
Managing disagreements constructively.
Tools for collaborative problem-solving.
Balancing assertiveness with empathy.
Case studies in workplace conflict.
Unit 6: Building Influence in the Workplace
Developing credibility and trust.
Networking as a foundation for influence.
Subtle persuasion in daily interactions.
Sustaining influence over time.
Unit 7: Applying Negotiation and Persuasion at Work
Simulating workplace negotiation scenarios.
Reviewing strategies and outcomes.
Creating a personal negotiation action plan.
Embedding persuasion into office culture.
Ready to strengthen your influence in the workplace?
Join the Enhancing Negotiation and Persuasion Skills in Office Roles Training Course with EuroQuest International Training and gain the confidence to negotiate and persuade with impact.
The Enhancing Negotiation and Persuasion Skills in Office Roles Training Courses in Amsterdam provide professionals with the interpersonal and strategic communication techniques needed to influence decisions, resolve conflicts, and achieve mutually beneficial outcomes in administrative and corporate environments. Designed for executive assistants, office managers, administrative coordinators, and team leaders, these programs focus on developing confidence, clarity, and diplomacy in professional interactions.
Participants gain a comprehensive understanding of negotiation and persuasion strategies, exploring how to prepare for discussions, identify interests, and use emotional intelligence to guide conversations effectively. The courses emphasize active listening, empathy, and assertive communication as essential components of influence. Through interactive workshops and practical role-playing scenarios, participants learn how to negotiate priorities, manage competing demands, and communicate persuasively with executives, colleagues, and external partners.
These negotiation and communication skills training programs in Amsterdam combine behavioral insight with practical business applications. Participants explore how to adapt negotiation styles to different personalities and situations, balance persuasion with professionalism, and use body language and tone to reinforce credibility. The curriculum also covers conflict resolution, stakeholder management, and ethical persuasion techniques to ensure win-win outcomes that maintain long-term relationships.
Attending these training courses in Amsterdam offers professionals access to expert-led instruction within one of Europe’s most international and business-oriented cities. The city’s multicultural environment and focus on global communication provide an ideal setting for developing advanced negotiation capabilities. By completing this specialization, participants will be equipped to negotiate effectively, influence decision-making, and build trust-based relationships—enhancing their value as administrative professionals and contributing to organizational success in the modern global workplace.