The Enhancing Negotiation and Persuasion Skills in Office Roles in Barcelona is a practical training course that equips office professionals with tools to influence outcomes and foster collaboration.
From:
05-10-2026
Course Overview
Negotiation and persuasion are not limited to sales or leadership—they are everyday skills for office professionals who must manage priorities, allocate resources, or resolve conflicts. Mastering these abilities helps employees secure better results, foster cooperation, and build credibility.
This Enhancing Negotiation and Persuasion Skills in Office Roles Training Course equips participants with strategies to negotiate confidently, persuade effectively, and build influence in workplace interactions.
Using real-world scenarios, case studies, and role-play exercises, participants will practice techniques to handle challenging conversations, overcome resistance, and create mutually beneficial agreements.
Course Benefits
Improve confidence in workplace negotiations.
Strengthen persuasion and influence skills.
Build trust and credibility with colleagues and managers.
Resolve conflicts through constructive dialogue.
Achieve better outcomes in daily office interactions.
Course Objectives
Understand the principles of negotiation and persuasion.
Apply structured approaches to workplace negotiations.
Develop persuasive communication tailored to different audiences.
Handle objections and overcome resistance.
Balance assertiveness with empathy in discussions.
Build long-term influence and professional credibility.
Create win-win agreements that strengthen relationships.
Training Methodology
The course combines lectures, interactive role-playing, case studies, and group discussions. Participants will practice negotiation scenarios and receive feedback to refine their techniques.
Target Audience
Office managers and administrators.
Executive assistants and coordinators.
HR and administrative professionals.
Anyone seeking to improve negotiation and persuasion skills at work.
Target Competencies
Negotiation techniques.
Persuasive communication.
Conflict resolution.
Workplace influence.
Course Outline
Unit 1: Introduction to Negotiation and Persuasion
Why negotiation matters in office roles.
Differences between persuasion and influence.
Ethical considerations in persuasion.
Common workplace negotiation challenges.
Unit 2: Core Principles of Negotiation
Stages of the negotiation process.
Preparing for successful outcomes.
Understanding interests vs. positions.
Identifying common ground.
Unit 3: Persuasive Communication Skills
Framing ideas for maximum impact.
Adapting style to different audiences.
Using logic, emotion, and credibility.
Storytelling as a persuasive tool.
Unit 4: Handling Resistance and Objections
Recognizing sources of resistance.
Techniques for addressing objections.
Turning “no” into opportunities.
Role-playing objection-handling scenarios.
Unit 5: Conflict Resolution through Negotiation
Managing disagreements constructively.
Tools for collaborative problem-solving.
Balancing assertiveness with empathy.
Case studies in workplace conflict.
Unit 6: Building Influence in the Workplace
Developing credibility and trust.
Networking as a foundation for influence.
Subtle persuasion in daily interactions.
Sustaining influence over time.
Unit 7: Applying Negotiation and Persuasion at Work
Simulating workplace negotiation scenarios.
Reviewing strategies and outcomes.
Creating a personal negotiation action plan.
Embedding persuasion into office culture.
Ready to strengthen your influence in the workplace?
Join the Enhancing Negotiation and Persuasion Skills in Office Roles Training Course with EuroQuest International Training and gain the confidence to negotiate and persuade with impact.
The Enhancing Negotiation and Persuasion Skills in Office Roles Training Courses in Barcelona provide professionals with the practical knowledge and techniques needed to influence outcomes, build consensus, and drive productive workplace interactions. Designed for administrative staff, office managers, executive assistants, and team leaders, these programs focus on strengthening communication, strategic thinking, and relationship management to achieve successful negotiation and persuasion in everyday office contexts.
Participants explore the fundamentals of negotiation and persuasion, including understanding interests versus positions, effective communication strategies, and techniques for managing conflicts and objections. The courses emphasize how these skills support collaboration, improve team dynamics, and enhance decision-making while maintaining positive professional relationships. Through role-playing exercises, interactive workshops, and real-world case studies, attendees gain hands-on experience in applying negotiation strategies and persuasive techniques in practical office scenarios.
These negotiation and persuasion training programs in Barcelona blend theory with applied practice, covering topics such as influencing stakeholders, preparing negotiation plans, active listening, and building credibility and trust. Participants also develop strategies for achieving win-win outcomes, resolving conflicts constructively, and adapting their approach to diverse personalities and organizational cultures, ensuring that communication is both effective and ethical.
Attending these training courses in Barcelona offers a unique opportunity to engage with international experts and peers, exchanging insights on best practices in workplace negotiation and persuasive communication. Barcelona’s dynamic professional environment provides an ideal backdrop for exploring real-world applications and global perspectives. By completing this specialization, participants will be equipped to negotiate confidently, communicate persuasively, and foster stronger professional relationships—enhancing their effectiveness, influence, and contribution to organizational success.