The Enhancing Negotiation and Persuasion Skills in Office Roles training course in Jakarta is designed for office professionals who want to improve their negotiation and persuasion skills for better outcomes.
From:
08-12-2025
From:
12-01-2026
From:
11-05-2026
From:
15-06-2026
Course Overview
Negotiation and persuasion are not limited to sales or leadership—they are everyday skills for office professionals who must manage priorities, allocate resources, or resolve conflicts. Mastering these abilities helps employees secure better results, foster cooperation, and build credibility.
This Enhancing Negotiation and Persuasion Skills in Office Roles Training Course equips participants with strategies to negotiate confidently, persuade effectively, and build influence in workplace interactions.
Using real-world scenarios, case studies, and role-play exercises, participants will practice techniques to handle challenging conversations, overcome resistance, and create mutually beneficial agreements.
Course Benefits
Improve confidence in workplace negotiations.
Strengthen persuasion and influence skills.
Build trust and credibility with colleagues and managers.
Resolve conflicts through constructive dialogue.
Achieve better outcomes in daily office interactions.
Course Objectives
Understand the principles of negotiation and persuasion.
Apply structured approaches to workplace negotiations.
Develop persuasive communication tailored to different audiences.
Handle objections and overcome resistance.
Balance assertiveness with empathy in discussions.
Build long-term influence and professional credibility.
Create win-win agreements that strengthen relationships.
Training Methodology
The course combines lectures, interactive role-playing, case studies, and group discussions. Participants will practice negotiation scenarios and receive feedback to refine their techniques.
Target Audience
Office managers and administrators.
Executive assistants and coordinators.
HR and administrative professionals.
Anyone seeking to improve negotiation and persuasion skills at work.
Target Competencies
Negotiation techniques.
Persuasive communication.
Conflict resolution.
Workplace influence.
Course Outline
Unit 1: Introduction to Negotiation and Persuasion
Why negotiation matters in office roles.
Differences between persuasion and influence.
Ethical considerations in persuasion.
Common workplace negotiation challenges.
Unit 2: Core Principles of Negotiation
Stages of the negotiation process.
Preparing for successful outcomes.
Understanding interests vs. positions.
Identifying common ground.
Unit 3: Persuasive Communication Skills
Framing ideas for maximum impact.
Adapting style to different audiences.
Using logic, emotion, and credibility.
Storytelling as a persuasive tool.
Unit 4: Handling Resistance and Objections
Recognizing sources of resistance.
Techniques for addressing objections.
Turning “no” into opportunities.
Role-playing objection-handling scenarios.
Unit 5: Conflict Resolution through Negotiation
Managing disagreements constructively.
Tools for collaborative problem-solving.
Balancing assertiveness with empathy.
Case studies in workplace conflict.
Unit 6: Building Influence in the Workplace
Developing credibility and trust.
Networking as a foundation for influence.
Subtle persuasion in daily interactions.
Sustaining influence over time.
Unit 7: Applying Negotiation and Persuasion at Work
Simulating workplace negotiation scenarios.
Reviewing strategies and outcomes.
Creating a personal negotiation action plan.
Embedding persuasion into office culture.
Ready to strengthen your influence in the workplace?
Join the Enhancing Negotiation and Persuasion Skills in Office Roles Training Course with EuroQuest International Training and gain the confidence to negotiate and persuade with impact.
The Enhancing Negotiation and Persuasion Skills in Office Roles Training Courses in Jakarta equip administrative professionals, executive assistants, coordinators, and office managers with the essential communication and interpersonal tools needed to navigate diverse workplace scenarios. Negotiation and persuasion are no longer skills reserved for senior executives—they are critical competencies for office professionals who regularly interact with colleagues, vendors, clients, and leadership. These programs offer a structured and practical approach to developing confidence, clarity, and strategic influence in everyday work situations.
Participants explore the foundations of negotiation dynamics, including interest-based negotiation, preparation techniques, goal setting, and understanding the motivations of different stakeholders. The courses highlight how office professionals can manage expectations, advocate for resources, resolve internal disagreements, and contribute to smoother workflow coordination. Through practical exercises and real-world simulations, attendees learn to present proposals persuasively, navigate difficult conversations, and craft win-win solutions that align with organizational priorities.
These negotiation and persuasion training programs in Jakarta also integrate key principles of effective communication, such as active listening, emotional intelligence, tone management, and message framing. Participants develop the ability to influence decision-making respectfully and professionally, even in situations where authority levels vary. The curriculum emphasizes practical tools for handling objections, building rapport, and strengthening collaborative outcomes across teams and departments.
Attending these training courses in Jakarta provides professionals with a valuable opportunity to learn from experienced facilitators while engaging in interactive, skills-based activities. Jakarta’s dynamic business environment offers an ideal setting for exploring diverse communication styles and enhancing cultural adaptability. By completing this specialization, participants gain the confidence and strategic insight needed to negotiate effectively, persuade thoughtfully, and elevate their overall impact within the modern office environment—enhancing both individual performance and organizational success.