The Enhancing Negotiation and Persuasion Skills in Office Roles in London is a practical training course designed to equip office professionals with the skills to influence, negotiate, and achieve positive outcomes.
From:
22-12-2025
From:
16-03-2026
From:
13-07-2026
Course Overview
Negotiation and persuasion are not limited to sales or leadership—they are everyday skills for office professionals who must manage priorities, allocate resources, or resolve conflicts. Mastering these abilities helps employees secure better results, foster cooperation, and build credibility.
This Enhancing Negotiation and Persuasion Skills in Office Roles Training Course equips participants with strategies to negotiate confidently, persuade effectively, and build influence in workplace interactions.
Using real-world scenarios, case studies, and role-play exercises, participants will practice techniques to handle challenging conversations, overcome resistance, and create mutually beneficial agreements.
Course Benefits
Improve confidence in workplace negotiations.
Strengthen persuasion and influence skills.
Build trust and credibility with colleagues and managers.
Resolve conflicts through constructive dialogue.
Achieve better outcomes in daily office interactions.
Course Objectives
Understand the principles of negotiation and persuasion.
Apply structured approaches to workplace negotiations.
Develop persuasive communication tailored to different audiences.
Handle objections and overcome resistance.
Balance assertiveness with empathy in discussions.
Build long-term influence and professional credibility.
Create win-win agreements that strengthen relationships.
Training Methodology
The course combines lectures, interactive role-playing, case studies, and group discussions. Participants will practice negotiation scenarios and receive feedback to refine their techniques.
Target Audience
Office managers and administrators.
Executive assistants and coordinators.
HR and administrative professionals.
Anyone seeking to improve negotiation and persuasion skills at work.
Target Competencies
Negotiation techniques.
Persuasive communication.
Conflict resolution.
Workplace influence.
Course Outline
Unit 1: Introduction to Negotiation and Persuasion
Why negotiation matters in office roles.
Differences between persuasion and influence.
Ethical considerations in persuasion.
Common workplace negotiation challenges.
Unit 2: Core Principles of Negotiation
Stages of the negotiation process.
Preparing for successful outcomes.
Understanding interests vs. positions.
Identifying common ground.
Unit 3: Persuasive Communication Skills
Framing ideas for maximum impact.
Adapting style to different audiences.
Using logic, emotion, and credibility.
Storytelling as a persuasive tool.
Unit 4: Handling Resistance and Objections
Recognizing sources of resistance.
Techniques for addressing objections.
Turning “no” into opportunities.
Role-playing objection-handling scenarios.
Unit 5: Conflict Resolution through Negotiation
Managing disagreements constructively.
Tools for collaborative problem-solving.
Balancing assertiveness with empathy.
Case studies in workplace conflict.
Unit 6: Building Influence in the Workplace
Developing credibility and trust.
Networking as a foundation for influence.
Subtle persuasion in daily interactions.
Sustaining influence over time.
Unit 7: Applying Negotiation and Persuasion at Work
Simulating workplace negotiation scenarios.
Reviewing strategies and outcomes.
Creating a personal negotiation action plan.
Embedding persuasion into office culture.
Ready to strengthen your influence in the workplace?
Join the Enhancing Negotiation and Persuasion Skills in Office Roles Training Course with EuroQuest International Training and gain the confidence to negotiate and persuade with impact.
The Enhancing Negotiation and Persuasion Skills in Office Roles Training Courses in London provide professionals with the communication strategies, emotional intelligence, and confidence required to negotiate effectively and influence positive outcomes in the workplace. Designed for executive assistants, office managers, administrators, and team leaders, these programs focus on developing persuasive communication, problem-solving, and decision-making skills essential for supporting organizational success.
Participants gain a comprehensive understanding of negotiation and persuasion techniques, learning how to prepare for discussions, build rapport, and achieve win-win results in both internal and external interactions. The courses cover key topics such as negotiation psychology, assertive communication, conflict resolution, and stakeholder management. Through interactive workshops, simulations, and real-world case studies, participants practice handling challenging conversations, presenting compelling arguments, and reaching agreements that balance organizational and individual objectives.
These office negotiation and communication training programs in London combine theoretical frameworks with hands-on application. Participants explore the art of persuasion through body language, storytelling, and influence tactics grounded in emotional intelligence. The curriculum also addresses cross-cultural negotiation and virtual communication strategies, equipping professionals to collaborate effectively in today’s global and hybrid work environments.
Attending these training courses in London offers professionals access to expert-led instruction and networking opportunities in one of the world’s most dynamic business and professional development centers. London’s international corporate landscape provides an ideal backdrop for mastering communication techniques and negotiation strategies. By completing this specialization, participants will be equipped to negotiate with confidence, persuade with integrity, and contribute to a culture of collaboration and mutual respect—enhancing their influence, professionalism, and leadership impact within office and administrative roles.The Enhancing Negotiation and Persuasion Skills in Office Roles Training Courses in London provide professionals with the communication strategies, emotional intelligence, and confidence required to negotiate effectively and influence positive outcomes in the workplace. Designed for executive assistants, office managers, administrators, and team leaders, these programs focus on developing persuasive communication, problem-solving, and decision-making skills essential for supporting organizational success.
Participants gain a comprehensive understanding of negotiation and persuasion techniques, learning how to prepare for discussions, build rapport, and achieve win-win results in both internal and external interactions. The courses cover key topics such as negotiation psychology, assertive communication, conflict resolution, and stakeholder management. Through interactive workshops, simulations, and real-world case studies, participants practice handling challenging conversations, presenting compelling arguments, and reaching agreements that balance organizational and individual objectives.
These office negotiation and communication training programs in London combine theoretical frameworks with hands-on application. Participants explore the art of persuasion through body language, storytelling, and influence tactics grounded in emotional intelligence. The curriculum also addresses cross-cultural negotiation and virtual communication strategies, equipping professionals to collaborate effectively in today’s global and hybrid work environments.
Attending these training courses in London offers professionals access to expert-led instruction and networking opportunities in one of the world’s most dynamic business and professional development centers. London’s international corporate landscape provides an ideal backdrop for mastering communication techniques and negotiation strategies. By completing this specialization, participants will be equipped to negotiate with confidence, persuade with integrity, and contribute to a culture of collaboration and mutual respect—enhancing their influence, professionalism, and leadership impact within office and administrative roles.