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Course Overview

Improving quality and ensuring patient safety are central to healthcare excellence. Organizations must continuously monitor, measure, and improve processes to minimize errors and optimize patient outcomes. This course introduces participants to global best practices in healthcare quality improvement (QI), clinical governance, safety culture, and risk mitigation strategies.

Delivered by EuroQuest International Training, the ten-day program integrates frameworks such as Lean, Six Sigma, and high-reliability healthcare systems. It emphasizes governance, performance measurement, and sustainability, ensuring participants can lead systematic improvements that align with patient-centered care and international standards.

Course Benefits

• Strengthen knowledge of healthcare quality improvement principles

• Apply frameworks such as Lean and Six Sigma in clinical settings

• Build a culture of patient safety and accountability

• Use risk management tools to reduce medical errors

• Align QI initiatives with governance and global healthcare standards

Why Attend

Patient safety failures and poor quality of care can undermine trust, increase costs, and lead to harm. Attending this course empowers participants to apply systematic quality improvement and safety strategies, reducing risks and ensuring sustainable excellence in healthcare delivery.

Training Methodology

• Structured learning sessions with case studies

• Scenario-based exploration of safety and risk events

• Strategic discussions on QI models and governance

• Conceptual and analytical frameworks for improvement

• Global benchmarking of patient safety practices

Course Objectives

By the end of this training course, participants will be able to:

• Explain the principles of healthcare quality improvement and patient safety

• Apply QI frameworks such as PDSA, Lean, and Six Sigma

• Measure and analyze healthcare performance indicators

• Strengthen patient safety culture and clinical governance

• Identify risks and apply strategies for harm reduction

• Integrate safety and quality into organizational strategy

• Lead multidisciplinary teams in QI initiatives

• Strengthen reporting, monitoring, and accountability frameworks

• Align QI with patient-centered and evidence-based care

• Anticipate global trends in quality and safety frameworks

Course Outline

Unit 1: Fundamentals of Healthcare Quality Improvement

• History and principles of QI in healthcare

• Quality frameworks and standards in healthcare delivery

• Linking quality improvement with patient outcomes

• Governance and accountability in QI initiatives

• Global perspectives on healthcare quality

Unit 2: Patient Safety and Risk Management

• Defining patient safety in healthcare systems

• Common causes of adverse events and medical errors

• Risk management frameworks in healthcare

• Root cause analysis (RCA) and failure mode effects analysis (FMEA)

• Building a culture of safety

Unit 3: Quality Improvement Frameworks and Tools

• Plan-Do-Study-Act (PDSA) cycles

• Lean methodology in healthcare

• Six Sigma and process optimization

• Benchmarking and continuous improvement strategies

• Case examples of successful QI initiatives

Unit 4: Performance Measurement and Indicators

• Healthcare KPIs and quality metrics

• Measuring patient satisfaction and outcomes

• Balanced scorecards in healthcare quality

• Data-driven decision-making in QI

• Reporting frameworks for stakeholders

Unit 5: Clinical Governance and Accountability

• Principles of clinical governance

• Roles of leadership and boards in quality oversight

• Regulatory and accreditation frameworks

• Transparency and ethical accountability

• Global standards for healthcare governance

Unit 6: Patient-Centered Care in Quality Improvement

• Role of patients in quality and safety initiatives

• Shared decision-making frameworks

• Communication and trust in patient engagement

• Equity, diversity, and inclusivity in patient care

• Global best practices in patient-centered QI

Unit 7: Reducing Harm and Improving Safety

• Preventing healthcare-associated infections (HAIs)

• Medication safety and error prevention

• Surgical safety and checklists

• Safe transitions of care and handover protocols

• High-reliability organization principles

Unit 8: Teamwork and Multidisciplinary Leadership

• Role of teams in QI initiatives

• Interdisciplinary collaboration frameworks

• Leadership skills for safety and quality improvement

• Change management in healthcare organizations

• Case studies of team-driven QI success

Unit 9: Technology and Innovation in Quality Improvement

• Electronic health records (EHRs) and quality monitoring

• AI and predictive analytics in patient safety

• Digital health solutions for QI and safety

• Telehealth and its impact on quality of care

• Innovations shaping the future of QI

Unit 10: Training, Education, and Safety Culture

• Building workforce capacity in QI and safety

• Simulation and training for patient safety

• Embedding safety culture in daily practice

• Leadership role in sustaining safety culture

• Continuous learning frameworks

Unit 11: Sustainability and Global Trends in Quality Improvement

• Integrating ESG and sustainability in healthcare quality

• Long-term improvement strategies for healthcare systems

• Global case examples of quality excellence

• Anticipating challenges in healthcare safety

• Future directions for QI and patient safety

Unit 12: Executive Integration and Strategic Outlook

• Consolidating QI and safety frameworks

• Designing governance-aligned improvement strategies

• Foresight in healthcare quality and safety trends

• Executive reflection and strategic action planning

Target Audience

• Healthcare executives and administrators

• Quality improvement and patient safety officers

• Clinical leaders and managers

• Policy makers and healthcare regulators

• Risk and governance professionals in healthcare

Target Competencies

• Quality improvement leadership

• Patient safety and harm reduction strategies

• Risk management and governance in healthcare

• Performance measurement and benchmarking

• Team leadership and change management

• Integration of innovation in QI initiatives

• Strategic foresight in healthcare quality

Join the Healthcare Quality Improvement and Patient Safety Training Course from EuroQuest International Training to master quality frameworks, build safety cultures, and lead healthcare organizations toward sustainable excellence in patient-centered care.