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Course Overview

Cyber incidents are inevitable, but the damage they cause depends on how quickly and effectively organizations respond. Incident response and crisis management ensure organizations detect, contain, and recover from cyberattacks while protecting reputation and operations.

This course offers a structured approach to incident handling, forensic readiness, and cyber crisis leadership. Participants will gain practical skills in building response frameworks, coordinating teams, and engaging stakeholders during high-pressure events.

At EuroQuest International Training, emphasis is placed on real-world simulations and case studies to prepare leaders for both the technical and organizational aspects of incident response and crisis management.

Key Benefits of Attending

• Strengthen response capabilities to cyber incidents

• Minimize operational and reputational damage

• Learn best practices in forensic readiness and evidence handling

• Gain skills in stakeholder and media communication during crises

• Build resilient incident response frameworks

Why Attend

This course enables professionals to respond to cyber threats effectively, recover quickly, and lead organizations confidently through complex crisis scenarios.

Course Methodology

• Expert-led lectures and technical demonstrations

• Cyber incident tabletop simulations

• Hands-on exercises in forensics and response tools

• Group crisis communication workshops

• Case studies from global cyber events

Course Objectives

By the end of this ten-day training course, participants will be able to:

• Define incident response and crisis management processes

• Detect and analyze security incidents effectively

• Contain threats and mitigate business impacts

• Apply forensic readiness in evidence handling

• Develop crisis communication strategies

• Coordinate response teams under pressure

• Ensure compliance with regulatory reporting

• Build playbooks for incident handling and escalation

• Integrate incident response with business continuity plans

• Test and refine incident response capabilities

• Manage cross-border and multi-stakeholder crises

• Strengthen organizational cyber resilience

Target Audience

• SOC analysts and cybersecurity professionals

• IT managers and incident response teams

• Risk and compliance officers

• Business continuity and crisis managers

• Senior executives overseeing cyber resilience

Target Competencies

• Incident detection and analysis

• Crisis leadership and decision-making

• Forensic evidence handling

• Communication and stakeholder management

• Compliance and regulatory awareness

• Risk mitigation under pressure

• Cyber resilience planning

Course Outline

Unit 1: Introduction to Incident Response and Cyber Crises

• Defining incidents vs crises

• Incident response lifecycle

• Organizational impacts of cyber events

• Global case studies

Unit 2: Building an Incident Response Framework

• Roles and responsibilities in IR teams

• Policy and procedure development

• Response playbooks and escalation paths

• Metrics and KPIs

Unit 3: Incident Detection and Analysis

• Monitoring and logging best practices

• Threat intelligence integration

• Indicators of compromise (IoCs)

• Triage and prioritization

Unit 4: Containment and Mitigation

• Strategies for short-term and long-term containment

• Isolation of affected systems

• Preventing lateral movement

• Communication during containment

Unit 5: Forensic Readiness and Evidence Handling

• Collecting and preserving digital evidence

• Chain of custody principles

• Tools for forensic analysis

• Legal considerations in evidence handling

Unit 6: Eradication and Recovery

• Malware removal and system restoration

• Patch management and configuration fixes

• Validating system integrity

• Returning to normal operations

Unit 7: Crisis Communication and Stakeholder Management

• Developing communication strategies

• Media and regulator engagement

• Internal stakeholder briefings

• Maintaining trust during crises

Unit 8: Business Continuity and Disaster Recovery Integration

• Linking incident response with BCP and DRP

• Ensuring service availability during crises

• Planning for resilience and redundancy

• Lessons from major disruptions

Unit 9: Regulatory and Compliance Reporting

• Understanding global reporting obligations

• GDPR, HIPAA, and industry-specific rules

• Documentation for regulators

• Avoiding compliance pitfalls

Unit 10: Incident Response Testing and Exercises

• Tabletop simulations and war games

• Red/blue/purple team testing

• Measuring readiness and response maturity

• Continuous improvement cycles

Unit 11: Cross-Border Crisis Management

• Global coordination challenges

• Legal and regulatory differences

• Managing multinational stakeholders

• Case studies of global cyber incidents

Unit 12: Capstone Cyber Crisis Simulation

• End-to-end crisis simulation exercise

• Team-based response and recovery

• Drafting final incident and crisis reports

• Action plan for organizational resilience

Closing Call to Action

Join this ten-day training course to master incident response and cyber crisis management, equipping yourself to lead organizations through complex digital threats.