Course Overview
Cyber incidents are inevitable, but the damage they cause depends on how quickly and effectively organizations respond. Incident response and crisis management ensure organizations detect, contain, and recover from cyberattacks while protecting reputation and operations.
This course offers a structured approach to incident handling, forensic readiness, and cyber crisis leadership. Participants will gain practical skills in building response frameworks, coordinating teams, and engaging stakeholders during high-pressure events.
At EuroQuest International Training, emphasis is placed on real-world simulations and case studies to prepare leaders for both the technical and organizational aspects of incident response and crisis management.
Key Benefits of Attending
Strengthen response capabilities to cyber incidents
Minimize operational and reputational damage
Learn best practices in forensic readiness and evidence handling
Gain skills in stakeholder and media communication during crises
Build resilient incident response frameworks
Why Attend
This course enables professionals to respond to cyber threats effectively, recover quickly, and lead organizations confidently through complex crisis scenarios.
Course Methodology
Expert-led lectures and technical demonstrations
Cyber incident tabletop simulations
Hands-on exercises in forensics and response tools
Group crisis communication workshops
Case studies from global cyber events
Course Objectives
By the end of this ten-day training course, participants will be able to:
Define incident response and crisis management processes
Detect and analyze security incidents effectively
Contain threats and mitigate business impacts
Apply forensic readiness in evidence handling
Develop crisis communication strategies
Coordinate response teams under pressure
Ensure compliance with regulatory reporting
Build playbooks for incident handling and escalation
Integrate incident response with business continuity plans
Test and refine incident response capabilities
Manage cross-border and multi-stakeholder crises
Strengthen organizational cyber resilience
Target Audience
SOC analysts and cybersecurity professionals
IT managers and incident response teams
Risk and compliance officers
Business continuity and crisis managers
Senior executives overseeing cyber resilience
Target Competencies
Incident detection and analysis
Crisis leadership and decision-making
Forensic evidence handling
Communication and stakeholder management
Compliance and regulatory awareness
Risk mitigation under pressure
Cyber resilience planning
Course Outline
Unit 1: Introduction to Incident Response and Cyber Crises
Defining incidents vs crises
Incident response lifecycle
Organizational impacts of cyber events
Global case studies
Unit 2: Building an Incident Response Framework
Roles and responsibilities in IR teams
Policy and procedure development
Response playbooks and escalation paths
Metrics and KPIs
Unit 3: Incident Detection and Analysis
Monitoring and logging best practices
Threat intelligence integration
Indicators of compromise (IoCs)
Triage and prioritization
Unit 4: Containment and Mitigation
Strategies for short-term and long-term containment
Isolation of affected systems
Preventing lateral movement
Communication during containment
Unit 5: Forensic Readiness and Evidence Handling
Collecting and preserving digital evidence
Chain of custody principles
Tools for forensic analysis
Legal considerations in evidence handling
Unit 6: Eradication and Recovery
Malware removal and system restoration
Patch management and configuration fixes
Validating system integrity
Returning to normal operations
Unit 7: Crisis Communication and Stakeholder Management
Developing communication strategies
Media and regulator engagement
Internal stakeholder briefings
Maintaining trust during crises
Unit 8: Business Continuity and Disaster Recovery Integration
Linking incident response with BCP and DRP
Ensuring service availability during crises
Planning for resilience and redundancy
Lessons from major disruptions
Unit 9: Regulatory and Compliance Reporting
Understanding global reporting obligations
GDPR, HIPAA, and industry-specific rules
Documentation for regulators
Avoiding compliance pitfalls
Unit 10: Incident Response Testing and Exercises
Tabletop simulations and war games
Red/blue/purple team testing
Measuring readiness and response maturity
Continuous improvement cycles
Unit 11: Cross-Border Crisis Management
Global coordination challenges
Legal and regulatory differences
Managing multinational stakeholders
Case studies of global cyber incidents
Unit 12: Capstone Cyber Crisis Simulation
End-to-end crisis simulation exercise
Team-based response and recovery
Drafting final incident and crisis reports
Action plan for organizational resilience
Closing Call to Action
Join this ten-day training course to master incident response and cyber crisis management, equipping yourself to lead organizations through complex digital threats.
The Incident Response and Cyber Crisis Management Training Courses in Vienna provide professionals with the critical skills and frameworks needed to manage and respond effectively to cybersecurity incidents and crises. Designed for IT security teams, risk managers, compliance officers, and crisis communication specialists, these programs focus on the preparation, detection, response, and recovery phases of managing cyber crises.
Participants will gain an in-depth understanding of incident response (IR) processes, learning how to detect, contain, and mitigate cybersecurity threats in real time. The courses emphasize the development of incident response plans, coordination between technical and non-technical teams, and post-incident analysis. Attendees will explore how to assess the severity of incidents, contain data breaches, and ensure that response efforts minimize damage and disruption. Practical case studies and hands-on exercises will enable participants to simulate real-world cyberattack scenarios, improving their decision-making and technical response capabilities.
These cyber crisis management training programs in Vienna also focus on the strategic aspects of crisis management, including communication, stakeholder engagement, and regulatory compliance during a cyber crisis. Participants will learn how to manage internal and external communications, report incidents to regulatory bodies, and coordinate with law enforcement when necessary. The curriculum covers how to create business continuity and disaster recovery plans, ensuring organizations can quickly return to normal operations after an attack.
Attending these training courses in Vienna offers professionals the chance to learn from experts and collaborate with peers in a city renowned for its global role in policy-making and cybersecurity governance. By completing this program, participants will be equipped to lead and execute effective incident response and cyber crisis management strategies that protect organizational assets, minimize reputational damage, and ensure regulatory compliance during and after a cybersecurity incident.