Course overview
Most corporate learning cannot demonstrate that it worked, and most learning functions know it. Attendance is recorded, satisfaction is surveyed, a completion rate is reported, and nobody can say whether anyone does their job differently as a result. The budget survives because cutting it looks bad, not because anyone has shown it earns its cost.
This course is built around the alternative. It starts from a capability gap the business can name, works backward to what learning could plausibly close it, designs against that, and then measures whether behavior on the job actually changed. It covers needs analysis, instructional design, delivery choice, and evaluation using the Kirkpatrick and Phillips frameworks, with an honest account of what each level of evaluation can and cannot establish.
Why the transfer problem is the whole problem
The research on training transfer is consistent and unflattering. A substantial share of what is taught in a course is never applied at work. The reason is rarely the quality of the teaching. It is that the learner returns to a job whose demands, systems and manager have not changed, and the new behavior is either impossible or unrewarded there.
Which means that the decisive factors in learning impact lie outside the classroom: whether the manager expects the new behavior, whether the work allows it, and whether anyone follows up. A learning function that designs excellent content and ignores those conditions is optimizing the part of the system that matters least.
Course objectives
By the end of the course, participants will be able to:
- Scale a learning offer from a single group to a whole workforce.
- Specify what a course must produce before it is designed.
- Choose a delivery route the finance case can carry at size.
- Stage measurement on the Kirkpatrick model across a portfolio.
- Repeat a course every quarter without letting quality drift.
- Budget for the places demand will actually require.
- Commission development before critical posts fall vacant.
- Convert attendance counts into a claim the business can defend.
- Discontinue promises the function can no longer keep at scale.
Course outline
Unit 1: Foundations of learning and development
- The gap between headcount trained and capability held.
- Linking coverage of the workforce to a performance number.
- A cohort that succeeded in the pilot and not in rollout.
- Conditions that still held on the fortieth delivery.
Unit 2: Designing effective learning
- Instructional design that holds across every region.
- Deciding which requests get built and which get declined.
- ADDIE and its faster alternatives under a build backlog.
- Writing an observable learning objective others can teach.
Unit 3: Implementing learning solutions
- Choosing the modality that unit cost has already decided.
- Blended design for eleven sites and one facilitator.
- Maintaining content that is now in use every working week.
- What changes between forty people and four thousand.
Unit 4: Building a learning culture
- The year a program becomes an entitlement people expect.
- Queue length for a place, and who is asked to wait.
- Internal trainer capacity, and what it costs to certify.
- Manager release rates and repeat attendance by division.
Unit 5: Measuring and evaluating impact
- The evaluation a standing budget line has to survive.
- A cohort that was measured against one never trained.
- Sampling follow-up rather than tracking every participant.
- Reporting a year of deliveries without inflating them.
Unit 6: Learning for talent and leadership
- Sizing next year's intake against the seats to fill.
- Leadership pathways built for a hundred people a year.
- Building replacements for several senior roles at once.
- Cost per developed leader across a whole pipeline.
Unit 7: Sustaining the learning function
- Funding a standing service rather than a yearly event.
- Retiring what has quietly stopped being used anywhere.
- Rebuilding twelve regional versions as the standard moves.
- The promises to withdraw now, before headcount doubles.
How the course is delivered
Sessions combine structured explanation with documented case material: needs assessments, learning designs, evaluation reports and business cases that participants read, critique and rebuild in discussion. Worked examples take a training request and trace it back to the actual problem, which is frequently not a training problem. Participants bring their own learning challenges to the room, and time is set aside for them. The course is educational and does not certify participants. Those whose focus is on delivery practice often continue with Talent Development and Workforce Optimization.
Who should attend
- Heads of learning and development and learning managers.
- HR business partners who commission learning for their functions.
- Instructional designers and internal trainers.
- Line managers who send people on courses and want something to come back.
About EuroQuest International Training
EuroQuest International Training was founded in 2015 by a team with more than 25 years of experience in professional development. We run over 1,000 courses and have trained more than 15,000 participants. Our head office is in Bratislava, Slovakia, and we deliver courses through hubs in Dubai, London, Barcelona, Istanbul, Vienna, Paris and Geneva. Courses are built and reviewed by practitioners who have worked in the fields they teach.
Frequently asked questions
Can learning impact really be measured?
Behavior change on the job can be, with effort and a manager's involvement. Financial return usually cannot be, not honestly, and the course says so rather than teaching you to produce a figure that will not survive scrutiny.
Does the course include a live lab?
No. There is no live system or technical environment. Participants work from documented learning designs, evaluation data and worked examples analyzed and discussed in the room.
What if the real problem is not a training problem?
That is one of the most valuable diagnoses the course teaches. A capability gap responds to learning; a motivation problem or a broken process does not, and delivering training against them wastes the budget and the credibility.
Related courses
- Training and Development Best Practices
- Coaching and Mentoring for Employee Development
- Leadership Development and Succession Planning
- Strategic Workforce Development
Register for this course
Choose a city and date from the schedule above and register online, or contact the EuroQuest team for group bookings and in-house delivery. Our advisers can help you decide whether this course or a delivery-focused course fits your role.
All Course Dates & Locations
23 dates · 14 cities · Oct 2026 – Jun 2027