Course Overview
Negotiation and conflict resolution are essential skills for leaders managing diverse teams, stakeholders, and business partners. This Negotiation and Conflict Resolution for Leaders Training Course provides proven frameworks to approach negotiations strategically, resolve conflicts constructively, and maintain strong professional relationships.
Through role-plays, simulations, and case studies, participants will strengthen their ability to influence outcomes, manage difficult conversations, and create win-win solutions in complex organizational settings.
The course ensures leaders can navigate conflict with confidence, reduce workplace tensions, and negotiate agreements that support long-term success.
Course Benefits
Strengthen executive negotiation and mediation skills.
Manage conflicts with confidence and professionalism.
Improve influence in high-stakes negotiations.
Build stronger relationships through collaboration.
Achieve win-win outcomes in disputes and deals.
Course Objectives
Understand principles of negotiation and conflict resolution.
Apply structured negotiation frameworks in leadership contexts.
Manage difficult conversations with clarity and control.
Identify sources of workplace conflict and address them effectively.
Balance firmness with empathy in conflict situations.
Build collaboration and trust during disputes.
Develop strategies for sustainable agreements.
Training Methodology
The course uses interactive lectures, negotiation role-plays, conflict simulations, and global case studies. Leaders will practice handling real-world negotiation and resolution challenges.
Target Audience
Executives and senior leaders.
HR and talent management professionals.
Managers handling team or stakeholder disputes.
Professionals seeking to enhance negotiation skills.
Target Competencies
Negotiation strategies.
Conflict resolution.
Influence and persuasion.
Mediation skills.
Course Outlines
Unit 1: Foundations of Negotiation and Conflict Resolution
The role of negotiation in leadership.
Understanding conflict dynamics.
Principles of constructive resolution.
Lessons from negotiation case studies.
Unit 2: Negotiation Frameworks and Strategies
Distributive vs. integrative negotiation.
The Harvard negotiation model.
Building BATNA (Best Alternative to a Negotiated Agreement).
Practical tools for executive negotiations.
Unit 3: Managing Difficult Conversations
Communication strategies under pressure.
Listening techniques for resolution.
Balancing assertiveness and empathy.
Overcoming emotional barriers in conflict.
Unit 4: Conflict Resolution in Teams and Organizations
Identifying sources of workplace conflict.
Mediation techniques for leaders.
Resolving interdepartmental and cross-cultural disputes.
Building collaborative problem-solving processes.
Unit 5: Influence and Persuasion in Negotiation
Persuasion psychology in leadership contexts.
Building credibility and trust in negotiations.
Power dynamics and ethical considerations.
Case studies of persuasive negotiation.
Unit 6: Achieving Win-Win Agreements
Techniques for integrative outcomes.
Managing trade-offs and concessions.
Building agreements that last.
Examples of sustainable negotiation success.
Unit 7: Sustaining Negotiation and Resolution Skills
Embedding conflict resolution into leadership practice.
Continuous improvement in negotiation techniques.
Coaching others in negotiation and mediation.
Roadmap for long-term conflict management excellence.
Ready to negotiate with confidence and resolve conflicts effectively?
Join the Negotiation and Conflict Resolution for Leaders Training Course with EuroQuest International Training and master the skills to lead with influence.
The Negotiation and Conflict Resolution for Leaders Training Courses in Amman provide executives, managers, and organizational leaders with the knowledge, frameworks, and practical skills to manage disputes, negotiate effectively, and foster collaborative solutions in professional settings. Designed for professionals across government, private, and international organizations, these programs focus on enhancing leadership influence, decision-making, and relationship management in high-stakes and complex business environments.
Participants explore the principles of negotiation and conflict resolution, including interest-based bargaining, mediation techniques, stakeholder analysis, and strategic communication. The courses emphasize how leaders can resolve disputes constructively, create win-win outcomes, and maintain strong professional relationships. Through interactive workshops, role-playing exercises, and real-world case studies, attendees gain hands-on experience in negotiating agreements, addressing conflicts proactively, and applying ethical and practical strategies to challenging scenarios.
These negotiation and conflict resolution programs in Amman blend theory with applied practice, covering topics such as cross-cultural negotiation, negotiation strategy design, conflict analysis, and team-based dispute resolution. Participants also learn to implement frameworks that prevent escalation, foster collaboration, and enhance organizational cohesion. The curriculum ensures a balance between analytical rigor and interpersonal skill development, preparing leaders to handle complex negotiations and conflict situations with confidence and professionalism.
Attending these training courses in Amman offers professionals the opportunity to engage with expert facilitators and a diverse international cohort, enriching the learning experience through shared insights, peer collaboration, and global perspectives. The city’s dynamic business environment provides an ideal context for exploring negotiation and conflict resolution strategies applicable across diverse organizational and cultural settings. By completing this specialization, participants emerge equipped to lead negotiations successfully, resolve conflicts constructively, and strengthen organizational performance, trust, and long-term success in today’s complex global marketplace.