The Negotiation and Conflict Resolution for Leaders course in Kuala Lumpur is designed to equip leaders with the tools and techniques needed to manage conflict and negotiate effectively in high-pressure situations.
From:
01-06-2026
Course Overview
Negotiation and conflict resolution are essential skills for leaders managing diverse teams, stakeholders, and business partners. This Negotiation and Conflict Resolution for Leaders Training Course provides proven frameworks to approach negotiations strategically, resolve conflicts constructively, and maintain strong professional relationships.
Through role-plays, simulations, and case studies, participants will strengthen their ability to influence outcomes, manage difficult conversations, and create win-win solutions in complex organizational settings.
The course ensures leaders can navigate conflict with confidence, reduce workplace tensions, and negotiate agreements that support long-term success.
Course Benefits
Strengthen executive negotiation and mediation skills.
Manage conflicts with confidence and professionalism.
Improve influence in high-stakes negotiations.
Build stronger relationships through collaboration.
Achieve win-win outcomes in disputes and deals.
Course Objectives
Understand principles of negotiation and conflict resolution.
Apply structured negotiation frameworks in leadership contexts.
Manage difficult conversations with clarity and control.
Identify sources of workplace conflict and address them effectively.
Balance firmness with empathy in conflict situations.
Build collaboration and trust during disputes.
Develop strategies for sustainable agreements.
Training Methodology
The course uses interactive lectures, negotiation role-plays, conflict simulations, and global case studies. Leaders will practice handling real-world negotiation and resolution challenges.
Target Audience
Executives and senior leaders.
HR and talent management professionals.
Managers handling team or stakeholder disputes.
Professionals seeking to enhance negotiation skills.
Target Competencies
Negotiation strategies.
Conflict resolution.
Influence and persuasion.
Mediation skills.
Course Outlines
Unit 1: Foundations of Negotiation and Conflict Resolution
The role of negotiation in leadership.
Understanding conflict dynamics.
Principles of constructive resolution.
Lessons from negotiation case studies.
Unit 2: Negotiation Frameworks and Strategies
Distributive vs. integrative negotiation.
The Harvard negotiation model.
Building BATNA (Best Alternative to a Negotiated Agreement).
Practical tools for executive negotiations.
Unit 3: Managing Difficult Conversations
Communication strategies under pressure.
Listening techniques for resolution.
Balancing assertiveness and empathy.
Overcoming emotional barriers in conflict.
Unit 4: Conflict Resolution in Teams and Organizations
Identifying sources of workplace conflict.
Mediation techniques for leaders.
Resolving interdepartmental and cross-cultural disputes.
Building collaborative problem-solving processes.
Unit 5: Influence and Persuasion in Negotiation
Persuasion psychology in leadership contexts.
Building credibility and trust in negotiations.
Power dynamics and ethical considerations.
Case studies of persuasive negotiation.
Unit 6: Achieving Win-Win Agreements
Techniques for integrative outcomes.
Managing trade-offs and concessions.
Building agreements that last.
Examples of sustainable negotiation success.
Unit 7: Sustaining Negotiation and Resolution Skills
Embedding conflict resolution into leadership practice.
Continuous improvement in negotiation techniques.
Coaching others in negotiation and mediation.
Roadmap for long-term conflict management excellence.
Ready to negotiate with confidence and resolve conflicts effectively?
Join the Negotiation and Conflict Resolution for Leaders Training Course with EuroQuest International Training and master the skills to lead with influence.
The Negotiation and Conflict Resolution for Leaders Training Courses in Kuala Lumpur are designed to equip current and emerging leaders with the strategic, interpersonal, and decision-making skills required to manage negotiations and resolve conflicts effectively in complex organizational environments. These programs are ideal for executives, senior managers, team leaders, and professionals who play a critical role in guiding teams, managing stakeholders, and influencing outcomes across diverse business contexts.
Participants gain a comprehensive understanding of negotiation and conflict resolution principles, focusing on leadership-oriented approaches that balance assertiveness, collaboration, and emotional intelligence. The courses explore negotiation strategies, conflict dynamics, power relationships, and communication techniques that enable leaders to address disagreements constructively while maintaining trust and credibility. Emphasis is placed on interest-based negotiation, problem-solving frameworks, and de-escalation techniques that support sustainable, win-win outcomes.
These leadership negotiation and conflict management training programs in Kuala Lumpur integrate theory with real-world application. Participants engage in case studies, role-playing exercises, and scenario-based simulations that reflect common leadership challenges such as workplace disputes, cross-functional tensions, and high-stakes negotiations. The curriculum also highlights cultural awareness, ethical considerations, and decision-making under pressure—ensuring leaders can navigate conflict confidently in diverse and high-impact situations.
Attending these training courses in Kuala Lumpur offers an interactive learning experience led by experienced leadership and negotiation experts. Kuala Lumpur’s dynamic business environment enhances the learning process by bringing together professionals from varied industries and cultural backgrounds. By completing this specialization, participants will be equipped to negotiate more effectively, resolve conflicts proactively, and lead with confidence—strengthening collaboration, improving organizational performance, and supporting long-term leadership success in an increasingly complex global workplace.