Course Overview
Negotiation and conflict resolution are essential skills for leaders managing diverse teams, stakeholders, and business partners. This Negotiation and Conflict Resolution for Leaders Training Course provides proven frameworks to approach negotiations strategically, resolve conflicts constructively, and maintain strong professional relationships.
Through role-plays, simulations, and case studies, participants will strengthen their ability to influence outcomes, manage difficult conversations, and create win-win solutions in complex organizational settings.
The course ensures leaders can navigate conflict with confidence, reduce workplace tensions, and negotiate agreements that support long-term success.
Course Benefits
Strengthen executive negotiation and mediation skills.
Manage conflicts with confidence and professionalism.
Improve influence in high-stakes negotiations.
Build stronger relationships through collaboration.
Achieve win-win outcomes in disputes and deals.
Course Objectives
Understand principles of negotiation and conflict resolution.
Apply structured negotiation frameworks in leadership contexts.
Manage difficult conversations with clarity and control.
Identify sources of workplace conflict and address them effectively.
Balance firmness with empathy in conflict situations.
Build collaboration and trust during disputes.
Develop strategies for sustainable agreements.
Training Methodology
The course uses interactive lectures, negotiation role-plays, conflict simulations, and global case studies. Leaders will practice handling real-world negotiation and resolution challenges.
Target Audience
Executives and senior leaders.
HR and talent management professionals.
Managers handling team or stakeholder disputes.
Professionals seeking to enhance negotiation skills.
Target Competencies
Negotiation strategies.
Conflict resolution.
Influence and persuasion.
Mediation skills.
Course Outlines
Unit 1: Foundations of Negotiation and Conflict Resolution
The role of negotiation in leadership.
Understanding conflict dynamics.
Principles of constructive resolution.
Lessons from negotiation case studies.
Unit 2: Negotiation Frameworks and Strategies
Distributive vs. integrative negotiation.
The Harvard negotiation model.
Building BATNA (Best Alternative to a Negotiated Agreement).
Practical tools for executive negotiations.
Unit 3: Managing Difficult Conversations
Communication strategies under pressure.
Listening techniques for resolution.
Balancing assertiveness and empathy.
Overcoming emotional barriers in conflict.
Unit 4: Conflict Resolution in Teams and Organizations
Identifying sources of workplace conflict.
Mediation techniques for leaders.
Resolving interdepartmental and cross-cultural disputes.
Building collaborative problem-solving processes.
Unit 5: Influence and Persuasion in Negotiation
Persuasion psychology in leadership contexts.
Building credibility and trust in negotiations.
Power dynamics and ethical considerations.
Case studies of persuasive negotiation.
Unit 6: Achieving Win-Win Agreements
Techniques for integrative outcomes.
Managing trade-offs and concessions.
Building agreements that last.
Examples of sustainable negotiation success.
Unit 7: Sustaining Negotiation and Resolution Skills
Embedding conflict resolution into leadership practice.
Continuous improvement in negotiation techniques.
Coaching others in negotiation and mediation.
Roadmap for long-term conflict management excellence.
Ready to negotiate with confidence and resolve conflicts effectively?
Join the Negotiation and Conflict Resolution for Leaders Training Course with EuroQuest International Training and master the skills to lead with influence.
The Negotiation and Conflict Resolution for Leaders Training Courses in London equip executives, managers, and professionals with the strategic communication skills and psychological insight needed to manage negotiations, resolve conflicts, and build stronger relationships in the workplace. These programs are designed for leaders who must navigate complex discussions, align diverse interests, and achieve sustainable outcomes in high-pressure business environments.
Participants gain a comprehensive understanding of negotiation strategy and conflict management, exploring key concepts such as interest-based negotiation, collaborative problem-solving, and emotional intelligence in communication. The courses emphasize how effective leaders use persuasion, empathy, and strategic thinking to reach mutually beneficial agreements while preserving trust and long-term partnerships. Through practical workshops, simulations, and real-world case studies, participants develop the ability to handle challenging conversations, mediate disputes, and manage cross-cultural negotiations with confidence.
These leadership negotiation and conflict resolution training programs in London integrate academic models with hands-on application. Participants explore frameworks such as BATNA (Best Alternative to a Negotiated Agreement), principled negotiation, and the Thomas-Kilmann Conflict Mode Instrument. The curriculum also focuses on identifying negotiation styles, managing power dynamics, and fostering win-win solutions that strengthen collaboration and organizational alignment.
Attending these training courses in London provides professionals access to world-class negotiation experts and peers from across industries in one of the world’s leading centers for business and leadership education. London’s global and multicultural business environment offers an ideal backdrop for practicing negotiation and conflict resolution in realistic, international contexts. By completing this specialization, participants will be equipped to lead negotiations strategically, resolve conflicts constructively, and foster productive relationships that drive organizational success and professional growth.