Course overview
Industrial operations rarely fail from a single, predictable cause. Disruption tends to arrive through a chain of events: a supplier stoppage that meets a maintenance backlog, a control-system outage that coincides with a staffing gap, a flood that exposes a single point of failure no one had mapped. This course treats operational resilience as the discipline of preparing for that reality, so a plant, utility, or process facility can keep running through shocks and return to normal output quickly when it cannot.
Across seven units, participants examine how resilience differs from conventional risk control, how to find and rank vulnerabilities before they cascade, and how continuity and recovery plans hold up under pressure. The course draws on business continuity practice, interdependency mapping, and the structure set out in ISO 22301 business continuity management systems, keeping the focus on absorbing disruption and recovering capacity instead of on prevention alone.
Why this matters
Manufacturers and operators now face concentrated supplier bases, tightly coupled production schedules, and operational technology that is increasingly exposed to cyber threats. A ransomware event on an OT network, a single-source component shortage, or an extreme-weather closure can idle a whole site for weeks, and the financial impact often dwarfs the original trigger. Regulators, insurers, and boards have responded by asking operations leaders to demonstrate not just that risks are cataloged but that the organization can withstand and recover from events it did not foresee.
Resilience is what closes that gap. By combining business impact analysis, redundancy design, and tested continuity plans, an industrial operation can shorten downtime, protect revenue and safety, and make credible commitments to customers and stakeholders about how quickly it recovers.
What you will be able to do afterwards
By the end of the course, participants will be able to:
- Distinguish resilience thinking from traditional risk management.
- Set recovery time and point objectives via business impact analysis.
- Map interdependencies and critical assets to find failure points.
- Design supply-chain and process redundancy.
- Build a business continuity plan aligned to ISO 22301.
- Assess OT cyber-resilience across industrial control systems.
- Embed a resilience culture that keeps plans current.
Course outline
Unit 1: Foundations of operational resilience
- Absorb, adapt, recover vs prevent and mitigate
- Supplier concentration, asset criticality, OT exposure
- Resilience vs enterprise risk management and safety controls
- Case studies: fast recovery and hidden-dependency shutdowns
Unit 2: Vulnerability identification and interdependency mapping
- Risk tools: FMEA, bow-tie analysis, criticality ranking
- Interdependency mapping: suppliers, control systems, people
- Critical assets and cascading disruption modeling
- Vulnerability prioritization by likelihood and impact
Unit 3: Business continuity and crisis management
- Business impact analysis and RTO/RPO setting
- ISO 22301 business continuity plan and plan-do-check-act
- Crisis frameworks, command roles, stakeholder communication
- Tabletop review of documented industrial disruptions
Unit 4: Supply-chain and process resilience
- Dual sourcing, buffer inventory, nearshoring trade-offs
- Process redundancy and diversification, no sole dependency
- Risk-sharing, supplier collaboration, and continuity clauses
- Case analysis of resilient supply networks
Unit 5: Digital transformation and cyber-resilience
- Digital twins and analytics for recovery scenarios
- OT cyber-resilience: segmentation, ICS ransomware protection
- IoT sensing and predictive tools for equipment degradation
- Smart-factory and adaptive systems for production rerouting
Unit 6: Embedding a resilience culture
- Leadership behavior and governance for ongoing resilience
- Workforce awareness and role-based continuity training
- Incentives and accountability for reporting and maintenance
- Cross-functional resilience teams: ops, IT, supply, safety
Unit 7: Future direction of industrial resilience
- ESG and sustainability links to continuity planning
- Climate change adaptation: flooding, heat, water stress
- Regulatory and stakeholder expectations for continuity
- Roadmap for current business impact analysis and redundancy
How the course is delivered
Content is conveyed through briefings, continuity case reviews, tabletop discussion, and facilitated exercises that walk participants through documented disruptions and the plans that answered them. Sessions are discussion-based and analytical, drawing on real continuity and recovery cases so participants can apply the concepts to their own operations. Educational in nature, this course does not certify business-continuity compliance under ISO 22301 or any other standard.
Who should attend
Risk managers, operations leaders, and continuity planners in manufacturing, energy, utilities, logistics, and process industries will gain the most, along with plant and site managers, supply-chain professionals, and OT or IT staff responsible for keeping critical operations running through disruption.
About EuroQuest International Training
Building on its 2015 founding, EuroQuest International Training now offers more than 1,000 courses and has trained over 15,000 professionals. Operations are directed from Bratislava, Slovakia, with courses running in Dubai, Geneva, Vienna, Istanbul, Barcelona, Paris, and London. Its faculty pairs continuity expertise with practical operations experience.
That mix keeps the teaching grounded in the day-to-day realities of industrial sites, not in theory alone.
Frequently asked questions
Will I be given a certificate for attending?
Professionals who complete the course earn a Certificate of Completion that EuroQuest International Training issues, summarizing the resilience subjects studied. It serves as proof of attendance, not a business-continuity certification or a formal audit qualification.
How does resilience differ from ordinary risk management?
The course frames risk management as reducing known threats, while resilience adds the capacity to absorb, adapt to, and recover from disruptions that were not fully foreseen.
Is ISO 22301 part of the course?
ISO 22301 is used as an educational reference for business-continuity structure, illustrating good practice rather than preparing participants for a certification audit.
Related courses
Related resilience and continuity courses worth reviewing include:
- Resilience Planning and Disaster Recovery Frameworks for deeper work on recovery strategy and plan design
- Supply Chain Risk Management Strategies to extend the supplier and network resilience covered in Unit 4
- Predictive Maintenance and IoT in Industry 4.0 for the sensing and analytics side of avoiding unplanned downtime
- Industrial and Workplace Safety Management for the safety controls that sit alongside continuity planning
Register for this course
Join the Operational Resilience in Industrial Sectors course and prepare your operations for disruption. Secure your seat with EuroQuest International Training to strengthen continuity and recovery.
All Course Dates & Locations
29 dates · 12 cities · Oct 2026 – Jun 2027