|

Course Overview

Modern organizations operate in environments with increasing volatility, regulatory oversight, and stakeholder expectations. Operational risk management ensures that threats—whether financial, technical, or compliance-related—are anticipated and mitigated, while quality assurance frameworks ensure processes, products, and services meet required standards.

Delivered by EuroQuest International Training, this ten-day course explores enterprise risk frameworks, quality management systems (ISO standards), operational resilience, incident response, and foresight-driven governance. Participants will analyze global case studies of operational risk and QA failures, evaluate best practices, and build strategies that align risk management with performance excellence.

The program combines risk governance, quality systems, and foresight planning, ensuring organizations can operate efficiently and sustainably in uncertain markets.

Course Benefits

• Identify, assess, and mitigate operational risks

• Strengthen governance through robust quality management frameworks

• Align operations with ISO, ESG, and compliance standards

• Anticipate disruptions and build operational resilience

• Apply global best practices in risk management and quality assurance

Why Attend

This course empowers participants to move beyond reactive risk management and compliance audits toward strategic resilience and quality excellence. By mastering operations risk management and QA systems, organizations can achieve long-term stability, efficiency, and stakeholder trust.

Training Methodology

• Structured knowledge sessions

• Strategic discussions on risk governance and QA systems

• Thematic case studies of operational incidents and quality failures

• Scenario-based exploration of resilience challenges

• Conceptual foresight frameworks for risk and QA integration

Course Objectives

By the end of this training course, participants will be able to:

• Define operational risk management and quality assurance principles

• Apply enterprise risk management (ERM) frameworks

• Design quality management systems aligned with ISO 9001 and similar standards

• Strengthen compliance with regulatory and ESG requirements

• Anticipate risks from operational disruptions and market volatility

• Evaluate QA methods for continuous improvement

• Integrate risk management into organizational strategy

• Communicate risk and QA performance effectively to stakeholders

• Apply foresight-driven approaches to risk and quality planning

• Institutionalize sustainable risk and quality assurance frameworks

Course Outline

Unit 1: Introduction to Operations Risk and Quality Management

• Defining operational risk and quality assurance

• Strategic importance in modern organizations

• Risks of weak governance and poor quality

• Case perspectives

Unit 2: Enterprise Risk Management Frameworks

• COSO and ISO 31000 frameworks

• Identifying and assessing operational risks

• Governance structures for risk management

• Case studies

Unit 3: Quality Assurance Fundamentals

• Principles of quality management (ISO 9001, TQM)

• QA frameworks and process control

• Continuous improvement methods

• Global best practices

Unit 4: Risk Assessment and Mitigation Strategies

• Qualitative and quantitative risk assessment

• Risk prioritization tools and heat maps

• Mitigation planning and contingency measures

• Lessons from operational risk events

Unit 5: Compliance and Regulatory Governance

• Industry-specific compliance requirements

• ESG integration and reporting

• Audit systems and accountability structures

• Regulatory enforcement case studies

Unit 6: Incident Response and Crisis Management

• Risk escalation and crisis protocols

• Root cause analysis in failures

• Communication strategies during disruptions

• Global case perspectives

Unit 7: Quality Assurance in Operations and Supply Chains

• QA in manufacturing, services, and logistics

• Supplier quality management systems

• End-to-end process integration

• Case examples

Unit 8: Technology and Digital Tools in Risk and QA

• AI and predictive analytics for risk detection

• Digital QA monitoring and reporting

• Cybersecurity in risk and QA governance

• Technology adoption challenges

Unit 9: Operational Resilience Frameworks

• Building resilience against supply chain disruptions

• Risk transfer through insurance and contracts

• Scenario planning and foresight

• Resilience governance models

Unit 10: Continuous Improvement in Risk and QA

• Kaizen and Six Sigma in risk and quality management

• Feedback loops and performance reviews

• Benchmarking against global leaders

• Lessons learned

Unit 11: Global Case Studies and Best Practices

• Successes in operational risk and QA frameworks

• Failures and recovery strategies

• Comparative analysis across industries

• Strategic insights

Unit 12: Designing Sustainable Risk and QA Systems

• Institutionalizing governance for risk and quality

• KPIs for monitoring risk and QA effectiveness

• Continuous improvement and foresight integration

• Final consolidation of insights

Target Audience

• Executives and operations managers

• Risk management and compliance officers

• Quality assurance and audit professionals

• Supply chain and process improvement leaders

• Strategy and governance advisors

Target Competencies

• Risk identification and mitigation frameworks

• Quality management and assurance systems

• Governance and compliance alignment

• Operational resilience and foresight planning

• Continuous improvement in risk and QA systems

• Stakeholder communication and reporting

• Sustainable governance integration

Join the Operations Risk Management and Quality Assurance Training Course from EuroQuest International Training to master the frameworks, governance systems, and foresight strategies that safeguard operations, enhance quality, and ensure sustainable resilience.