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Course Overview

In competitive markets, organizations must constantly evaluate and redesign their processes to remain agile, efficient, and customer-focused. Process reengineering goes beyond incremental improvements by rethinking workflows from the ground up, while business optimization ensures continuous alignment with strategic objectives.

This Process Reengineering and Business Optimization Training Course enables participants to identify inefficiencies, apply redesign methodologies, and embed optimization practices into organizational systems. Through case studies, simulations, and applied exercises, participants will learn how to streamline operations, reduce costs, and improve quality.

By the end of the course, attendees will be prepared to design and implement process transformation initiatives that drive measurable improvements in efficiency, customer satisfaction, and organizational performance.

Course Benefits

• Identify inefficiencies and performance gaps in processes.

• Apply reengineering frameworks for radical redesign.

• Strengthen continuous improvement and optimization practices.

• Improve quality, reduce costs, and enhance speed.

• Align processes with organizational goals and customer needs.

Course Objectives

• Define process reengineering and business optimization.

• Use tools to map and analyze workflows.

• Apply redesign techniques for efficiency and effectiveness.

• Implement process improvement and automation strategies.

• Manage change during process transformation.

• Measure and sustain business optimization outcomes.

• Foster a culture of continuous improvement.

Training Methodology

The course integrates lectures, process mapping exercises, case studies, and group simulations. Participants will practice redesigning workflows and applying optimization frameworks.

Target Audience

• Executives and senior leaders.

• Operations and process managers.

• Business analysts and improvement specialists.

• Project and change management professionals.

Target Competencies

• Process analysis and reengineering.

• Business optimization strategies.

• Operational efficiency leadership.

• Continuous improvement mindset.

Course Outline

Unit 1: Introduction to Process Reengineering and Optimization

• Defining reengineering and optimization.

• Why reengineering goes beyond continuous improvement.

• Key drivers of business process redesign.

• Case studies of successful reengineering projects.

Unit 2: Analyzing and Mapping Business Processes

• Process mapping techniques (flowcharts, SIPOC, value stream).

• Identifying inefficiencies and bottlenecks.

• Assessing costs, risks, and performance gaps.

• Practical exercises in workflow analysis.

Unit 3: Redesigning Processes for Performance

• Principles of radical process redesign.

• Eliminating non-value-added activities.

• Leveraging automation and digital tools.

• Aligning redesign with customer needs.

Unit 4: Implementing Business Optimization Strategies

• Lean and Six Sigma approaches.

• Balancing cost, quality, and speed.

• Building cross-functional collaboration.

• Change management in process transformation.

Unit 5: Sustaining Process Improvements

• Measuring outcomes and KPIs.

• Embedding continuous improvement culture.

• Ensuring governance and accountability.

• Future trends in process optimization.

Ready to drive performance excellence through process transformation?
Join the Process Reengineering and Business Optimization Training Course with EuroQuest International Training and unlock efficiency, agility, and long-term success.