The Root Cause Analysis and Problem-Solving Techniques course in Geneva is a practical training course designed to help professionals apply root cause analysis to solve complex issues and improve operations.
From:
02-03-2026
From:
28-12-2026
Course Overview
Every organization faces recurring issues, but without proper analysis, the same problems reappear. This Root Cause Analysis and Problem-Solving Techniques Training Course provides participants with the knowledge and tools to uncover underlying causes, eliminate them, and design effective long-term solutions.
The course introduces problem-solving models such as the 5 Whys, Fishbone Diagram, Failure Mode and Effects Analysis (FMEA), and other structured approaches. Through real-world case studies and practical exercises, participants will learn to diagnose problems systematically, prevent recurrence, and foster continuous improvement.
By the end of this program, attendees will be equipped to lead root cause analysis initiatives and build organizational resilience through effective problem-solving.
Course Benefits
Learn structured root cause analysis techniques.
Strengthen problem-solving and decision-making skills.
Prevent recurrence of critical issues.
Foster a culture of continuous improvement.
Build confidence in addressing complex challenges.
Course Objectives
Understand the principles of root cause analysis (RCA).
Apply structured problem-solving models (5 Whys, Fishbone, FMEA).
Use data-driven approaches to analyze problems.
Design corrective and preventive actions (CAPA).
Facilitate RCA workshops and team-based problem-solving.
Evaluate effectiveness of solutions and monitor progress.
Integrate RCA into quality and risk management systems.
Training Methodology
The course blends lectures, case studies, group discussions, and simulation-based problem-solving exercises. Participants will practice RCA tools on real and hypothetical scenarios.
Target Audience
Quality and process improvement professionals.
Risk, compliance, and audit officers.
Operations and production managers.
Anyone responsible for solving recurring organizational issues.
Target Competencies
Root cause analysis methods.
Structured problem-solving skills.
Corrective and preventive action planning.
Continuous improvement mindset.
Course Outline
Unit 1: Introduction to Root Cause Analysis
Why problems recur in organizations.
Principles of RCA and problem-solving.
Benefits of systematic analysis.
Case studies of RCA in action.
Unit 2: Problem Identification and Data Collection
Defining problems clearly and objectively.
Gathering evidence and data.
Tools for problem scoping.
Avoiding bias in problem identification.
Unit 3: Root Cause Analysis Tools
5 Whys technique.
Fishbone (Ishikawa) Diagram.
Failure Mode and Effects Analysis (FMEA).
Pareto analysis and prioritization.
Unit 4: Developing and Implementing Solutions
Designing corrective and preventive actions (CAPA).
Solution evaluation and feasibility checks.
Implementation planning.
Monitoring effectiveness of solutions.
Unit 5: Building a Problem-Solving Culture
Facilitating RCA workshops and teamwork.
Embedding RCA into governance and quality systems.
Linking RCA to continuous improvement.
Sustaining problem-solving as an organizational practice.
Ready to solve problems at their source?
Join the Root Cause Analysis and Problem-Solving Techniques Training Course with EuroQuest International Training and build long-term solutions for organizational success.
The Root Cause Analysis and Problem-Solving Techniques Training Courses in Geneva provide professionals with the knowledge and practical skills needed to identify underlying issues, implement effective solutions, and enhance organizational performance. Designed for quality managers, operations leaders, project managers, and process improvement specialists, these programs focus on structured methodologies that address problems systematically, prevent recurrence, and drive continuous improvement.
Participants gain a comprehensive understanding of root cause analysis, exploring techniques such as the 5 Whys, Fishbone (Ishikawa) diagrams, fault tree analysis, and data-driven problem-solving frameworks. The courses emphasize critical thinking, analytical reasoning, and evidence-based approaches to uncover the true sources of challenges in business, operational, and technical contexts. Through interactive workshops, real-world case studies, and practical exercises, attendees learn to analyze complex issues, prioritize corrective actions, and implement sustainable solutions that enhance efficiency and reduce risks.
These problem-solving and root cause analysis training programs in Geneva combine theoretical insights with applied methodologies, covering process mapping, risk assessment, continuous improvement tools, and performance measurement. Participants develop skills to communicate findings effectively, facilitate collaborative problem-solving sessions, and embed systematic approaches into organizational workflows. The curriculum also highlights strategies for monitoring outcomes, evaluating effectiveness, and fostering a culture of accountability and innovation.
Attending these training courses in Geneva provides professionals with the opportunity to engage with international experts and peers from diverse industries, gaining exposure to global best practices in problem-solving and operational excellence. The city’s international and dynamic business environment enhances the learning experience, providing insights into innovative approaches and real-world applications. By completing this specialization, participants will be equipped to identify root causes accurately, implement actionable solutions, and drive lasting improvements—strengthening organizational performance, decision-making, and resilience in today’s complex and fast-paced business landscape.