Course Overview
Every organization faces recurring issues, but without proper analysis, the same problems reappear. This Root Cause Analysis and Problem-Solving Techniques Training Course provides participants with the knowledge and tools to uncover underlying causes, eliminate them, and design effective long-term solutions.
The course introduces problem-solving models such as the 5 Whys, Fishbone Diagram, Failure Mode and Effects Analysis (FMEA), and other structured approaches. Through real-world case studies and practical exercises, participants will learn to diagnose problems systematically, prevent recurrence, and foster continuous improvement.
By the end of this program, attendees will be equipped to lead root cause analysis initiatives and build organizational resilience through effective problem-solving.
Course Benefits
Learn structured root cause analysis techniques.
Strengthen problem-solving and decision-making skills.
Prevent recurrence of critical issues.
Foster a culture of continuous improvement.
Build confidence in addressing complex challenges.
Course Objectives
Understand the principles of root cause analysis (RCA).
Apply structured problem-solving models (5 Whys, Fishbone, FMEA).
Use data-driven approaches to analyze problems.
Design corrective and preventive actions (CAPA).
Facilitate RCA workshops and team-based problem-solving.
Evaluate effectiveness of solutions and monitor progress.
Integrate RCA into quality and risk management systems.
Training Methodology
The course blends lectures, case studies, group discussions, and simulation-based problem-solving exercises. Participants will practice RCA tools on real and hypothetical scenarios.
Target Audience
Quality and process improvement professionals.
Risk, compliance, and audit officers.
Operations and production managers.
Anyone responsible for solving recurring organizational issues.
Target Competencies
Root cause analysis methods.
Structured problem-solving skills.
Corrective and preventive action planning.
Continuous improvement mindset.
Course Outline
Unit 1: Introduction to Root Cause Analysis
Why problems recur in organizations.
Principles of RCA and problem-solving.
Benefits of systematic analysis.
Case studies of RCA in action.
Unit 2: Problem Identification and Data Collection
Defining problems clearly and objectively.
Gathering evidence and data.
Tools for problem scoping.
Avoiding bias in problem identification.
Unit 3: Root Cause Analysis Tools
5 Whys technique.
Fishbone (Ishikawa) Diagram.
Failure Mode and Effects Analysis (FMEA).
Pareto analysis and prioritization.
Unit 4: Developing and Implementing Solutions
Designing corrective and preventive actions (CAPA).
Solution evaluation and feasibility checks.
Implementation planning.
Monitoring effectiveness of solutions.
Unit 5: Building a Problem-Solving Culture
Facilitating RCA workshops and teamwork.
Embedding RCA into governance and quality systems.
Linking RCA to continuous improvement.
Sustaining problem-solving as an organizational practice.
Ready to solve problems at their source?
Join the Root Cause Analysis and Problem-Solving Techniques Training Course with EuroQuest International Training and build long-term solutions for organizational success.
The Root Cause Analysis and Problem-Solving Techniques Training Courses in Singapore equip professionals with structured, analytical, and practical approaches to identifying underlying issues and implementing sustainable solutions across organizational processes. Designed for quality managers, operations leaders, engineers, project teams, and continuous improvement professionals, these programs provide a solid foundation in the tools and methodologies that drive effective problem resolution and process optimization.
Participants explore the core principles of root cause analysis (RCA), including problem definition, data collection, causal factor identification, and solution evaluation. The courses emphasize widely used methodologies such as the 5 Whys, Fishbone Diagrams, Failure Mode and Effects Analysis (FMEA), process mapping, and corrective and preventive action (CAPA) planning. Through practical exercises and case-based scenarios, attendees learn to investigate issues systematically, differentiate between symptoms and root causes, and recommend improvements that enhance operational reliability and performance.
These problem-solving and RCA training programs in Singapore integrate both theoretical insight and hands-on application, ensuring participants gain the ability to lead structured investigations, collaborate effectively across teams, and communicate findings clearly. The curriculum also highlights the importance of data-driven decision-making, cross-functional analysis, and continuous improvement mindsets. Participants benefit from exposure to real-world examples that illustrate how disciplined problem-solving contributes to operational excellence and long-term organizational success.
Attending these training courses in Singapore provides professionals with access to expert facilitators and a diverse learning community representing industries across the region. Singapore’s reputation as a center for innovation, quality excellence, and business leadership enhances the learning experience, offering participants valuable perspectives on global best practices. Upon completion, attendees will be equipped to conduct robust root cause analyses, implement effective solutions, and support a culture of continuous improvement—strengthening organizational resilience and performance across all operational areas.