Course overview
Most sales organizations do not lose deals because their people cannot sell. They lose them because the pipeline is unclear, forecasts are guesses, and marketing hands over leads that the sales floor never trusts. When revenue stalls, the cause is usually a strategy problem sitting underneath the activity: no shared definition of a qualified opportunity, no agreed stages, and no way to see where deals actually die.
This course treats selling as a designed system instead of a personality contest. Over twelve units it connects the moving parts, pipeline stages, forecasting methods, proven sales methodologies, CRM as an enabler, quota and territory design, and the metrics that tell leaders whether growth is real or accidental. The aim is a coherent revenue engine that a team can run, measure, and improve deliberately.
Why this matters now
Buying behavior has shifted faster than most sales teams have adapted. Buyers arrive already researched, decision groups have grown, and procurement scrutinizes value before a seller ever presents. Methodologies such as SPIN, MEDDIC, Challenger, and solution selling exist precisely because gut instinct no longer scales across a modern deal. At the same time, revenue leaders are held to forecast accuracy that finance can rely on, which means a CRM full of stale opportunities is a liability, not an asset. Aligning sales and marketing through a formal service-level agreement, tying quotas to realistic territory potential, and reading KPIs honestly are now the difference between predictable growth and a quarter spent hoping. The discipline behind these choices is what this course builds.
Course objectives
By the end of the course, participants will be able to:
- Cover territory by account potential, not last year's map
- Pinpoint pipeline leaks before they cost revenue
- Deploy SPIN, MEDDIC, Challenger, or solution selling by deal
- Qualify leads inside a CRM built to drive action
- Coach sellers using diagnostic performance data
- Project revenue from weighted pipeline coverage ratios
- Uncover revenue exposure hidden in concentrated accounts
- Prioritize markets by growth potential and process fit
- Retain customer trust while protecting long-term margin
- Scale a complete revenue plan from strategy to rollout
Course outline
Unit 1: Introduction to sales strategy and growth
- Sales strategy's role in business goals and revenue plan
- The core building blocks: process, people, and methodology
- Vague qualification and dependence on star sellers
- A guided walkthrough of one company's growth model rebuild
Unit 2: Strategic sales planning
- Turning goals into a go-to-market plan and coverage
- Segmenting accounts by potential, fit, and cost to serve
- Choosing sales channels and motions for each segment
- Sequencing plays so effort lands where revenue sits
Unit 3: Sales pipeline management
- Defining pipeline stages with entry and exit criteria
- Calculating stage conversion, velocity, and coverage
- Spotting bottlenecks where deals stall between stages
- Reviewing a pipeline to find where deals were lost
Unit 4: Customer-centric sales strategies
- Value-based and consultative selling for the buyer's case
- SPIN questioning to surface implicit needs and quantify pain
- Building trust and managing multi-stakeholder buying groups
- Worked examples of personalization cutting decision cycles
Unit 5: Digital sales tools and platforms
- Using the CRM as an enabler: structuring fields and stages
- Sales automation for follow-up, sequencing, and data hygiene
- Predictive, AI-assisted analytics flagging at-risk deals
- How poor CRM discipline skews forecasts and masks growth
Because the CRM sits at the center of this, teams looking to go deeper on configuration and adoption often pair this unit with our Customer Relationship Management CRM Systems course.
Unit 6: Performance management in sales
- Selecting a compact KPI set linking activity to revenue
- Shaping dashboards around one management question
- Connecting metrics to quota attainment and growth targets
- Using KPI reviews to coach behavior over reporting numbers
Unit 7: Forecasting and revenue planning
- Forecasting methods: weighted pipeline and trend approaches
- Separating commit, best-case, and upside categories
- Testing forecast accuracy for seasonality and bias
- Aligning revenue forecast with capacity, quota, and growth
Unit 8: Aligning sales and marketing
- Writing a sales-marketing SLA on leads and response times
- MQL to SQL conversion and cost per opportunity
- Designing a closed-loop feedback process on lead quality
- An assessment of a handoff quietly wasting demand
Unit 9: Risk management in sales strategies
- Identifying customer concentration and discount erosion
- Mitigation through diversification and multi-threading
- Scenario planning for demand shocks and long sales cycles
- Building warning signals into pipeline and forecast reviews
Unit 10: Global best practices in sales growth
- Lessons from top sales organizations on process discipline
- Adapting methods and messaging across cultures and norms
- Benchmarking win rate, cycle length, and quota attainment
- Balancing a global model with local market judgment
Unit 11: Sustainability and ethics in sales
- Ethical selling: accurate claims and no lasting pressure
- How misleading promises damage retention and referrals
- Aligning growth targets with ESG commitments and buyer trust
- Setting quotas and incentives for long-term behavior
Unit 12: Capstone sales strategy and growth project
- Building a full sales strategy for the example company
- Designing pipeline stages and CRM structure for the case
- Setting quota, territory, forecast, and KPI targets
- Walking the group through the growth plan and roadmap
How the course is delivered
Sessions are led by a facilitator who has worked in the field and are organized around real examples. The group studies documented cases, walks through the reasoning step by step, and discusses how the same thinking applies to their own organizations. The approach is analytical and conversational.
Who should attend
This course suits professionals who own or influence a revenue number and want a more deliberate way to grow it. It is a strong fit for:
- Sales managers and directors responsible for pipeline and quota attainment
- Business development and revenue leaders shaping go-to-market strategy
- Sales operations and enablement specialists who run CRM, forecasting, and KPIs
- Marketing leaders working to align demand generation with the sales floor
- Founders and commercial managers scaling a repeatable sales motion
- Consultants advising clients on sales performance and growth
About EuroQuest International Training
In business since 2015 and based in Bratislava, Slovakia, EuroQuest International Training maintains a catalog that has grown beyond 1,000 courses. The institute has trained over 15,000 professionals to date, convening in London, Barcelona, Vienna, Istanbul, and Geneva.
Frequently asked questions
What proof of completion is provided?
Those who finish receive a EuroQuest certificate of completion. The certificate confirms your attendance and completion; it is not a license, formal qualification, or credential awarded by a professional or regulatory authority.
Do I need prior experience in a sales role to benefit?
Some exposure to selling, sales operations, or commercial management helps, because the discussions assume you have seen a pipeline or a target before. That said, the course starts from first principles in Unit 1, so a business development professional, a marketer moving toward revenue, or a founder can follow it comfortably.
Will the methodologies and tools covered be current?
Yes. The course works with methodologies in active use today, SPIN, MEDDIC, Challenger, and solution selling, and treats the CRM and its analytics as they function in current practice. Because it teaches how to choose and combine these instead of memorizing one script, the thinking stays useful as tools evolve.
Related courses
- B2B vs B2C Marketing Strategies
- Strategic Partnerships and Business Ecosystem Development
- Data-Driven Marketing and Customer Segmentation
- Customer Loyalty Programs and Retention
Register for this course
Build a sales engine that keeps producing. Register for the course, or contact EuroQuest to plan a session for your sales team.
All Course Dates & Locations
18 dates · 14 cities · Oct 2026 – Jul 2027