Course Overview
Suppliers play a critical role in supply chain success, and their performance directly impacts cost, quality, delivery, and compliance. Without systematic monitoring, organizations risk inefficiencies, delays, and weakened competitiveness.
This Supplier Performance Monitoring & Continuous Improvement Training Course provides participants with methods and tools to measure, evaluate, and improve supplier performance. The course emphasizes data-driven monitoring, supplier scorecards, performance audits, and collaborative improvement strategies.
Through case studies, interactive workshops, and practical exercises, participants will learn how to establish performance metrics, manage supplier risks, and create long-term partnerships that foster innovation and mutual value.
Course Benefits
Establish effective supplier performance monitoring systems.
Improve supplier relationships through transparent evaluation.
Enhance compliance with contracts and standards.
Drive cost savings and operational efficiencies.
Foster continuous improvement and innovation.
Course Objectives
Understand key dimensions of supplier performance (cost, quality, delivery, compliance).
Develop and implement supplier scorecards and KPIs.
Conduct supplier performance reviews and audits.
Use data analytics to identify improvement opportunities.
Engage suppliers in collaborative improvement processes.
Align supplier monitoring with risk management strategies.
Build long-term value-driven supplier relationships.
Training Methodology
The course blends lectures, supplier case studies, performance assessment exercises, and role-play supplier review sessions. Participants will practice using monitoring tools and designing supplier improvement frameworks.
Target Audience
Procurement and sourcing professionals.
Supply chain and logistics managers.
Supplier relationship and vendor management officers.
Executives responsible for procurement performance.
Target Competencies
Supplier performance measurement.
Data-driven monitoring and reporting.
Continuous improvement frameworks.
Supplier relationship management.
Course Outline
Unit 1: Introduction to Supplier Performance
Importance of supplier performance in supply chains.
Key performance dimensions: cost, quality, delivery, service.
Consequences of poor supplier performance.
Case examples of supplier success and failure.
Unit 2: Developing Supplier Performance Metrics
Designing KPIs for supplier performance.
Balancing financial and non-financial indicators.
SMART and strategic performance measures.
Workshop: creating supplier scorecards.
Unit 3: Supplier Performance Monitoring Tools
Data collection and reporting methods.
Supplier audits and assessments.
Technology platforms for performance monitoring.
Dashboards and visualization tools.
Unit 4: Supplier Review and Evaluation Processes
Conducting performance reviews and feedback sessions.
Benchmarking suppliers against peers.
Building trust and transparency through evaluation.
Role-play: supplier performance review meeting.
Unit 5: Continuous Improvement Strategies
Identifying root causes of performance gaps.
Collaborative improvement initiatives with suppliers.
Incentives and penalties for supplier performance.
Case study: supplier improvement success.
Unit 6: Risk Management and Compliance
Linking supplier monitoring with risk management.
Ensuring compliance with contracts and standards.
Monitoring for ESG and sustainability performance.
Practical exercise: compliance risk mapping.
Unit 7: Building Long-Term Supplier Relationships
From transactional to strategic partnerships.
Co-innovation with suppliers.
Governance structures for ongoing improvement.
Roadmap for sustainable supplier collaboration.
Ready to strengthen supplier relationships and performance?
Join the Supplier Performance Monitoring & Continuous Improvement Training Course with EuroQuest International Training and drive sustainable procurement excellence.
The Supplier Performance Monitoring & Continuous Improvement Training Courses in Jakarta provide professionals with the expertise and practical tools needed to evaluate supplier performance, strengthen supplier relationships, and drive ongoing improvements across the supply chain. Designed for procurement managers, supply chain analysts, vendor managers, and quality assurance professionals, these programs focus on establishing effective performance metrics, monitoring frameworks, and continuous improvement strategies that enhance operational efficiency and organizational value.
Participants gain a comprehensive understanding of supplier performance monitoring, including the design of key performance indicators (KPIs), scorecards, and benchmarking processes. The courses emphasize how systematic evaluation of supplier reliability, quality, delivery, and compliance supports informed sourcing decisions and risk mitigation. Through case studies and interactive exercises, attendees learn to identify performance gaps, implement corrective actions, and foster collaborative partnerships that encourage innovation and operational excellence.
These continuous improvement and supplier management training programs in Jakarta also explore practical tools and methodologies for supplier audits, performance reporting, contract compliance, and improvement initiatives. Participants study techniques for integrating supplier feedback, managing supplier development programs, and using analytics to drive measurable improvements. The curriculum balances operational insight with strategic management, ensuring professionals can implement processes that strengthen both supplier accountability and organizational competitiveness.
Attending these training courses in Jakarta provides a dynamic and interactive learning environment enriched by the city’s thriving business and logistics ecosystem. Expert-led sessions, group discussions, and real-world simulations equip participants with actionable strategies to monitor supplier performance effectively and drive sustainable improvements. By completing this specialization, professionals will be prepared to enhance supplier relationships, optimize supply chain performance, and implement continuous improvement initiatives that deliver long-term value, efficiency, and resilience in today’s globally competitive procurement landscape.