The Technology and AI in Modern Hospitality Services course in Paris is a cutting-edge training course designed to help hospitality professionals integrate technology and artificial intelligence to enhance service delivery.
From:
30-03-2026
Course Overview
Technology and artificial intelligence are revolutionizing the hospitality industry, from smart rooms and digital concierge services to AI-powered personalization and predictive analytics. Hospitality leaders must understand and integrate these innovations to meet evolving guest expectations and remain competitive.
This Technology and AI in Modern Hospitality Services Training Course provides participants with practical insights into leveraging digital tools, automation, and AI to optimize operations and create seamless guest experiences.
Through case studies, hands-on workshops, and technology demonstrations, participants will learn how to apply AI and digital solutions in real-world hospitality settings.
Course Benefits
Improve efficiency through smart hospitality technologies.
Personalize guest services with AI-driven insights.
Strengthen competitive advantage through innovation.
Enhance digital guest engagement and satisfaction.
Future-proof hospitality operations with emerging technologies.
Course Objectives
Understand the role of technology and AI in modern hospitality.
Apply AI tools for guest personalization and engagement.
Integrate smart hotel technologies for operational efficiency.
Leverage data analytics for decision-making.
Manage digital transformation in hospitality organizations.
Evaluate risks and ethical considerations of AI adoption.
Anticipate future innovations shaping hospitality services.
Training Methodology
The course uses expert-led lectures, global case studies, technology simulations, and group workshops. Participants will explore real-life applications of AI and digital transformation in hospitality.
Target Audience
Hotel and resort managers.
Guest experience and operations leaders.
Hospitality technology and innovation officers.
Consultants and entrepreneurs in hospitality services.
Target Competencies
Digital transformation in hospitality.
AI-driven personalization and engagement.
Smart operations and service automation.
Innovation management in hospitality.
Course Outline
Unit 1: Technology Trends in Hospitality
Global innovations shaping modern hospitality.
Role of digitalization in guest satisfaction.
Smart hotels and connected services.
Case studies of technology adoption.
Unit 2: Artificial Intelligence and Guest Personalization
AI tools for guest profiling and personalization.
Chatbots, digital concierges, and virtual assistants.
Predictive analytics for anticipating guest needs.
Balancing automation with human touch.
Unit 3: Smart Hotel Operations and Efficiency
IoT applications in hotel operations.
Smart rooms, keyless entry, and energy efficiency.
Streamlining check-in/check-out with technology.
Using tech to optimize staff productivity.
Unit 4: Data Analytics and Decision-Making
Collecting and analyzing guest data.
Revenue optimization through data insights.
Improving marketing with AI and analytics.
Data privacy and security considerations.
Unit 5: Future of AI and Technology in Hospitality
Emerging innovations in hospitality technology.
Ethical and workforce implications of AI.
Building digital-first strategies for hospitality.
Preparing organizations for future transformations.
Ready to transform hospitality with AI and digital innovation?
Join the Technology and AI in Modern Hospitality Services Training Course with EuroQuest International Training and gain the expertise to deliver smarter, more personalized guest experiences.
The Technology and AI in Modern Hospitality Services Training Courses in Paris offer professionals a forward-looking and comprehensive understanding of how digital transformation, automation, and artificial intelligence are reshaping the hospitality sector. Designed for hotel managers, guest experience professionals, operations leaders, and digital transformation specialists, these programs focus on leveraging advanced technologies to improve service quality, operational efficiency, and customer satisfaction.
Participants explore the fundamental components of AI-driven hospitality, including smart service delivery, data analytics, personalized guest experiences, and intelligent automation across various operational functions. The courses examine how hotels and hospitality businesses can utilize tools such as predictive analytics, chatbots, contactless technologies, and integrated management systems to streamline workflows and optimize decision-making. Through real-world case studies and interactive demonstrations, attendees gain practical insights into implementing innovative digital solutions that enhance both guest engagement and operational performance.
These hospitality technology and AI training programs in Paris also highlight emerging trends such as robot-assisted service, virtual concierge systems, dynamic pricing algorithms, and digital sustainability solutions. Participants learn how to integrate digital platforms with traditional hospitality models, ensuring consistency, efficiency, and seamless customer experiences. The curriculum emphasizes the strategic and ethical use of technology, including data protection, digital governance, and responsible AI adoption within hospitality environments.
Attending these training courses in Paris provides professionals with access to expert-led discussions and a global learning environment in one of Europe’s leading hubs for innovation, tourism, and service excellence. The city’s advanced hospitality landscape offers a valuable backdrop to explore the latest technological developments and smart service concepts.
Upon completion, participants are equipped with the capabilities to lead digital transformation initiatives, adopt AI-powered solutions, and elevate service standards within their organizations. These programs empower hospitality professionals to stay competitive, innovative, and adaptable in a rapidly evolving digital era.