Course Overview
Hospitality and event industries are undergoing a digital revolution. From AI-powered personalization and smart venues to immersive virtual events and blockchain-driven security, technology is redefining how services are delivered and experienced.
This Future of Hospitality and Event Technology Training Course provides participants with insights into emerging technologies, their applications, and strategies for integrating them into operations.
Through global case studies, technology demonstrations, and future-focused workshops, participants will develop the knowledge to adapt and innovate in a rapidly evolving digital landscape.
Course Benefits
Understand technology trends shaping hospitality and events.
Apply AI, AR/VR, and IoT to enhance guest experiences.
Explore hybrid and virtual event innovations.
Strengthen competitiveness through digital adoption.
Prepare organizations for future technological transformations.
Course Objectives
Analyze global trends in hospitality and event technology.
Apply AI and automation to improve service delivery.
Leverage AR/VR for immersive guest and event experiences.
Integrate IoT and smart technologies in operations.
Explore blockchain and cybersecurity in hospitality.
Evaluate opportunities and risks of digital adoption.
Develop future-ready digital transformation strategies.
Training Methodology
The course uses expert-led lectures, global tech case studies, interactive workshops, and platform demonstrations. Participants will engage in scenario-based exercises to apply future technologies.
Target Audience
Hotel and resort managers.
Event planners and venue operators.
Hospitality and tourism executives.
Technology and innovation officers in hospitality and events.
Target Competencies
Emerging technology adoption.
AI, AR/VR, and IoT integration.
Digital transformation leadership.
Innovation in hospitality and events.
Course Outline
Unit 1: Technology Shaping the Future of Hospitality and Events
Overview of emerging global tech trends.
Impact of digital transformation on services.
Guest expectations in the digital age.
Case studies of tech-driven success.
Unit 2: Artificial Intelligence and Automation
AI-powered personalization and service tools.
Robotics in hospitality and event operations.
Chatbots, digital concierges, and predictive analytics.
Balancing automation with human hospitality.
Unit 3: Immersive Technologies in Guest and Event Experience
Virtual and augmented reality applications.
Hybrid and virtual event platforms.
Creating immersive destination marketing.
Enhancing cultural and entertainment experiences with tech.
Unit 4: Smart Operations and Data Innovation
IoT-enabled smart hotels and venues.
Real-time data analytics for decision-making.
Blockchain for security and transactions.
Data privacy and ethical considerations.
Unit 5: Building Future-Ready Strategies
Developing digital-first business models.
Training teams for technological adoption.
Measuring ROI of tech investments.
Future-proofing hospitality and event organizations.
Ready to embrace the future of hospitality and events?
Join the Future of Hospitality and Event Technology Training Course with EuroQuest International Training and gain the insights to innovate, adapt, and lead in a digital-first world.
The Future of Hospitality and Event Technology Training Courses in Amman provide professionals with forward-looking insights into how digital innovation, automation, and immersive technologies are transforming guest experiences and event operations worldwide. Designed for hospitality managers, event planners, digital transformation specialists, and strategic decision-makers, these programs emphasize the role of emerging technologies in shaping more efficient, engaging, and data-driven service environments.
Participants explore a wide range of next-generation technologies, including artificial intelligence, virtual and augmented reality, smart venue systems, contactless guest services, digital concierge platforms, and integrated event management software. The courses highlight how these technologies enhance personalization, streamline logistical processes, and support real-time communication and audience engagement. Through hands-on demonstrations, interactive discussions, and case-based learning, attendees learn to evaluate technology investments, select appropriate digital tools, and implement solutions that align with organizational goals and guest expectations.
These future-focused hospitality and event technology training programs in Amman also address the strategic implications of innovation, including data privacy, cybersecurity, sustainability considerations, and workforce adaptation. Participants examine how digital transformation influences operational culture, staff training requirements, and new service delivery models. The curriculum emphasizes a balanced approach—where technology supports human interaction rather than replaces it—ensuring that hospitality and event experiences remain authentic, warm, and guest-centered.
Attending these training courses in Amman offers a valuable opportunity to connect with industry experts, technology providers, and peers exploring similar innovation pathways. Amman’s rapidly evolving tourism and event sectors provide a dynamic real-world context for examining how modern technologies can shape future competitiveness and service excellence.
By completing this specialization, participants will be equipped to anticipate technological trends, lead digital transformation initiatives, and design guest and event experiences that are innovative, efficient, and memorable. They will gain the knowledge and strategic mindset needed to position their organizations at the forefront of hospitality and event service innovation in an increasingly connected global environment.