The Future of Hospitality and Event Technology course in London is a forward-thinking training course designed to help professionals integrate technology into hospitality and event operations for greater efficiency and innovation.
From:
09-03-2026
From:
06-04-2026
From:
21-09-2026
Course Overview
Hospitality and event industries are undergoing a digital revolution. From AI-powered personalization and smart venues to immersive virtual events and blockchain-driven security, technology is redefining how services are delivered and experienced.
This Future of Hospitality and Event Technology Training Course provides participants with insights into emerging technologies, their applications, and strategies for integrating them into operations.
Through global case studies, technology demonstrations, and future-focused workshops, participants will develop the knowledge to adapt and innovate in a rapidly evolving digital landscape.
Course Benefits
Understand technology trends shaping hospitality and events.
Apply AI, AR/VR, and IoT to enhance guest experiences.
Explore hybrid and virtual event innovations.
Strengthen competitiveness through digital adoption.
Prepare organizations for future technological transformations.
Course Objectives
Analyze global trends in hospitality and event technology.
Apply AI and automation to improve service delivery.
Leverage AR/VR for immersive guest and event experiences.
Integrate IoT and smart technologies in operations.
Explore blockchain and cybersecurity in hospitality.
Evaluate opportunities and risks of digital adoption.
Develop future-ready digital transformation strategies.
Training Methodology
The course uses expert-led lectures, global tech case studies, interactive workshops, and platform demonstrations. Participants will engage in scenario-based exercises to apply future technologies.
Target Audience
Hotel and resort managers.
Event planners and venue operators.
Hospitality and tourism executives.
Technology and innovation officers in hospitality and events.
Target Competencies
Emerging technology adoption.
AI, AR/VR, and IoT integration.
Digital transformation leadership.
Innovation in hospitality and events.
Course Outline
Unit 1: Technology Shaping the Future of Hospitality and Events
Overview of emerging global tech trends.
Impact of digital transformation on services.
Guest expectations in the digital age.
Case studies of tech-driven success.
Unit 2: Artificial Intelligence and Automation
AI-powered personalization and service tools.
Robotics in hospitality and event operations.
Chatbots, digital concierges, and predictive analytics.
Balancing automation with human hospitality.
Unit 3: Immersive Technologies in Guest and Event Experience
Virtual and augmented reality applications.
Hybrid and virtual event platforms.
Creating immersive destination marketing.
Enhancing cultural and entertainment experiences with tech.
Unit 4: Smart Operations and Data Innovation
IoT-enabled smart hotels and venues.
Real-time data analytics for decision-making.
Blockchain for security and transactions.
Data privacy and ethical considerations.
Unit 5: Building Future-Ready Strategies
Developing digital-first business models.
Training teams for technological adoption.
Measuring ROI of tech investments.
Future-proofing hospitality and event organizations.
Ready to embrace the future of hospitality and events?
Join the Future of Hospitality and Event Technology Training Course with EuroQuest International Training and gain the insights to innovate, adapt, and lead in a digital-first world.
The Future of Hospitality and Event Technology Training Courses in London provide professionals with a forward-looking perspective on how digital innovation is reshaping guest experiences, operational models, and event delivery across the global hospitality sector. Designed for managers, event planners, technology specialists, and industry strategists, these programs explore the transformative impact of smart systems, automation, immersive technologies, and data-driven decision-making. Participants gain a comprehensive understanding of how emerging tools and trends are redefining service excellence and competitive advantage.
Across this specialization, participants examine key areas such as artificial intelligence for customer personalization, contactless service solutions, next-generation venue management systems, and advanced event technologies, including virtual, hybrid, and augmented experiences. The courses emphasize the integration of digital platforms into guest journeys—from booking and check-in to engagement, analytics, and post-event evaluation. Through practical demonstrations and case studies, attendees learn to evaluate technology readiness, optimize workflows, enhance operational efficiency, and design seamless guest-centric digital experiences.
These hospitality and event technology programs in London highlight the importance of strategic transformation, examining how businesses can leverage automation, data security, sustainability technologies, and predictive analytics to remain competitive in a rapidly evolving landscape. Participants also explore future industry trends, such as smart venues, IoT adoption, robotics, and experiential event innovation, gaining insight into how these advancements support both commercial objectives and elevated guest engagement.
Attending these training courses in London offers a unique opportunity to interact with global experts and peers within one of the world’s most dynamic and innovative hospitality markets. London’s thriving event ecosystem and technology-driven business environment create an ideal setting for exploring digital transformation on an international scale. By completing this specialization, participants will be equipped to anticipate technological shifts, implement modern digital solutions, and lead their organizations toward a future defined by innovation, efficiency, and exceptional guest experience.