The Future of Hospitality and Event Technology course in Vienna is a forward-looking training course designed to equip professionals with insights into emerging technologies shaping the hospitality and event industries.
From:
03-08-2026
Course Overview
Hospitality and event industries are undergoing a digital revolution. From AI-powered personalization and smart venues to immersive virtual events and blockchain-driven security, technology is redefining how services are delivered and experienced.
This Future of Hospitality and Event Technology Training Course provides participants with insights into emerging technologies, their applications, and strategies for integrating them into operations.
Through global case studies, technology demonstrations, and future-focused workshops, participants will develop the knowledge to adapt and innovate in a rapidly evolving digital landscape.
Course Benefits
Understand technology trends shaping hospitality and events.
Apply AI, AR/VR, and IoT to enhance guest experiences.
Explore hybrid and virtual event innovations.
Strengthen competitiveness through digital adoption.
Prepare organizations for future technological transformations.
Course Objectives
Analyze global trends in hospitality and event technology.
Apply AI and automation to improve service delivery.
Leverage AR/VR for immersive guest and event experiences.
Integrate IoT and smart technologies in operations.
Explore blockchain and cybersecurity in hospitality.
Evaluate opportunities and risks of digital adoption.
Develop future-ready digital transformation strategies.
Training Methodology
The course uses expert-led lectures, global tech case studies, interactive workshops, and platform demonstrations. Participants will engage in scenario-based exercises to apply future technologies.
Target Audience
Hotel and resort managers.
Event planners and venue operators.
Hospitality and tourism executives.
Technology and innovation officers in hospitality and events.
Target Competencies
Emerging technology adoption.
AI, AR/VR, and IoT integration.
Digital transformation leadership.
Innovation in hospitality and events.
Course Outline
Unit 1: Technology Shaping the Future of Hospitality and Events
Overview of emerging global tech trends.
Impact of digital transformation on services.
Guest expectations in the digital age.
Case studies of tech-driven success.
Unit 2: Artificial Intelligence and Automation
AI-powered personalization and service tools.
Robotics in hospitality and event operations.
Chatbots, digital concierges, and predictive analytics.
Balancing automation with human hospitality.
Unit 3: Immersive Technologies in Guest and Event Experience
Virtual and augmented reality applications.
Hybrid and virtual event platforms.
Creating immersive destination marketing.
Enhancing cultural and entertainment experiences with tech.
Unit 4: Smart Operations and Data Innovation
IoT-enabled smart hotels and venues.
Real-time data analytics for decision-making.
Blockchain for security and transactions.
Data privacy and ethical considerations.
Unit 5: Building Future-Ready Strategies
Developing digital-first business models.
Training teams for technological adoption.
Measuring ROI of tech investments.
Future-proofing hospitality and event organizations.
Ready to embrace the future of hospitality and events?
Join the Future of Hospitality and Event Technology Training Course with EuroQuest International Training and gain the insights to innovate, adapt, and lead in a digital-first world.
The Future of Hospitality and Event Technology Training Courses in Vienna provide professionals with an in-depth look at the emerging digital innovations transforming service delivery, event management, and guest engagement. Designed for hospitality leaders, event planners, technology specialists, and customer experience professionals, these programs explore the next generation of tools and platforms shaping the global hospitality and events industries.
Participants gain comprehensive insight into cutting-edge hospitality and event technologies, including AI-driven service automation, immersive digital experiences, virtual and hybrid event platforms, IoT-enabled smart environments, digital twin applications, and data analytics solutions. The courses emphasize how these innovations can enhance operational efficiency, personalize guest interactions, and create more dynamic and interactive event experiences. Through real-world case studies and scenario-based exercises, attendees learn to evaluate new technologies, assess strategic opportunities, and apply future-ready solutions that align with organizational goals.
These future-focused hospitality and event technology programs in Vienna blend strategic vision with practical implementation techniques. Participants explore trends such as advanced event analytics, contactless service systems, sustainability-focused technologies, and intelligent venue management. The curriculum also highlights critical considerations including system integration, digital security, user experience design, and the long-term implications of technological adoption in an evolving global marketplace.
Attending these training courses in Vienna offers professionals access to an innovative learning environment enriched by the city’s robust tourism, cultural, and technological landscape. Vienna’s commitment to digital advancement and high-quality visitor experiences provides an ideal setting for exploring the future of hospitality and event innovation. By completing this specialization, participants acquire the strategic awareness and practical expertise needed to lead digital transformation initiatives—ensuring their organizations remain competitive, resilient, and well-prepared for the rapidly evolving future of hospitality and event technology.