Course Overview
Procurement and supply chains are central to organizational success, but without accurate performance measurement, it’s impossible to track efficiency, identify risks, or drive improvement. Key Performance Indicators (KPIs) provide the framework for data-driven decision-making, supplier performance management, and supply chain optimization.
This Key Performance Indicators (KPIs) in Procurement & Supply Chains Training Course provides participants with the knowledge and skills to select, design, and apply meaningful KPIs across procurement and logistics functions. Participants will learn how to align KPIs with strategic objectives, build dashboards, and use metrics for continuous improvement and stakeholder reporting.
Through case studies, workshops, and practical exercises, participants will practice analyzing performance data, identifying gaps, and developing improvement strategies that align with organizational goals.
Course Benefits
Design and apply effective KPIs in procurement and supply chains.
Improve supplier performance through measurable metrics.
Enhance decision-making with real-time performance dashboards.
Align procurement and supply chain KPIs with organizational goals.
Drive continuous improvement and accountability.
Course Objectives
Understand the role of KPIs in procurement and supply chain management.
Identify key categories of procurement and logistics KPIs.
Develop SMART and strategic performance measures.
Use data and analytics to track and evaluate performance.
Apply KPIs for supplier relationship management.
Create dashboards for monitoring and reporting.
Build continuous improvement strategies based on KPI insights.
Training Methodology
The course combines lectures, interactive case studies, performance measurement workshops, and simulation exercises. Participants will practice building KPI frameworks and analyzing procurement and supply chain data.
Target Audience
Procurement and supply chain professionals.
Logistics and operations managers.
Supplier performance analysts.
Executives seeking better performance visibility.
Target Competencies
KPI design and implementation.
Procurement and supply chain analytics.
Supplier performance measurement.
Continuous improvement and reporting.
Course Outline
Unit 1: Introduction to KPIs in Procurement & Supply Chains
What are KPIs and why they matter.
Characteristics of effective KPIs.
Common challenges in performance measurement.
Case study: KPIs driving supply chain excellence.
Unit 2: Procurement Performance Indicators
Cost savings and cost avoidance measures.
Supplier compliance and contract adherence.
Procurement cycle times and efficiency.
Spend under management.
Unit 3: Supply Chain and Logistics KPIs
On-time and in-full (OTIF) delivery.
Inventory turnover and carrying cost.
Order accuracy and fulfillment rates.
Transportation cost per unit.
Unit 4: Designing Effective KPI Frameworks
Developing SMART KPIs.
Aligning KPIs with organizational strategy.
Balancing efficiency, quality, and risk measures.
Practical workshop: KPI framework design.
Unit 5: Data Collection and Analytics for KPIs
Data sources in procurement and supply chains.
Building performance dashboards and scorecards.
Leveraging analytics for KPI insights.
Practical exercise: interpreting KPI data.
Unit 6: Supplier Relationship Management with KPIs
Using KPIs to evaluate supplier performance.
Setting supplier performance expectations.
Collaborative performance improvement.
Case study: supplier scorecards in action.
Unit 7: Continuous Improvement Through KPIs
Linking KPIs to continuous improvement cycles.
Benchmarking against industry standards.
Using KPIs for risk management and resilience.
Roadmap for long-term performance monitoring.
Ready to measure and improve what matters most?
Join the Key Performance Indicators (KPIs) in Procurement & Supply Chains Training Course with EuroQuest International Training and lead with data-driven precision.
The Key Performance Indicators (KPIs) in Procurement & Supply Chains Training Courses in Zurich provide professionals with a thorough understanding of how performance metrics drive operational excellence, strategic decision-making, and long-term value creation across procurement and supply chain functions. Designed for procurement managers, supply chain analysts, operations leaders, and performance management professionals, these programs equip participants with the knowledge and tools needed to design, monitor, and improve KPI frameworks effectively.
Participants explore the foundational principles of performance measurement, including KPI selection, target setting, dashboard development, performance analysis, and continuous improvement methodologies. The courses emphasize the importance of aligning KPIs with organizational goals, operational priorities, and stakeholder expectations. Through case studies and hands-on exercises, attendees learn to build KPI systems that provide meaningful insights into cost efficiency, supplier performance, inventory effectiveness, logistics reliability, and overall supply chain resilience.
These procurement and supply chain KPI training programs in Zurich highlight modern approaches to performance measurement supported by digital tools and data analytics. Participants gain practical experience with real-time dashboards, advanced reporting tools, predictive analytics, and automated performance monitoring systems. The curriculum also addresses how to use KPIs to drive accountability, support strategic planning, and foster continuous improvement across teams.
Interactive workshops allow participants to develop customized KPI frameworks, assess metric effectiveness, and identify improvement opportunities based on data-driven insights. Emphasis is placed on selecting balanced indicators that reflect both operational efficiency and strategic value creation, ensuring holistic performance evaluation.
Attending these training courses in Zurich offers professionals the advantage of learning in a global hub known for its precision, operational excellence, and strategic leadership in procurement and supply chain management. Expert-led instruction and peer collaboration enhance the learning experience by providing international perspectives and practical examples. Upon completion, participants will be equipped to design and implement effective KPI systems—strengthening accountability, improving performance visibility, and supporting sustained organizational success.