The Quality Control and Assurance in Operations in London is a practical training course that helps professionals implement effective quality systems and maintain operational standards.
From:
14-09-2026
Course Overview
Operational excellence depends on robust systems of quality control (QC) and quality assurance (QA). QC ensures that outputs meet defined standards, while QA builds frameworks and processes to prevent defects, ensure compliance, and drive sustainable improvement. Together, they safeguard customer satisfaction, regulatory compliance, and organizational competitiveness.
This course covers QC methodologies, QA frameworks, ISO standards, statistical tools, performance monitoring, risk management, and global best practices. Participants will develop practical skills to design, implement, and manage effective QC and QA systems across diverse industries.
At EuroQuest International Training, the course blends case studies, simulations, and workshops to provide participants with both technical and strategic perspectives on operational quality management.
Key Benefits of Attending
Master quality control techniques for process monitoring
Design quality assurance frameworks for compliance and standards
Apply statistical and analytical tools to measure quality
Strengthen risk-based approaches to operational quality
Benchmark QC and QA practices against global standards
Why Attend
This course empowers professionals to safeguard product and service quality by combining tactical quality control techniques with strategic assurance frameworks.
Course Methodology
Expert-led lectures on QC and QA frameworks
Case studies of quality successes and failures
Workshops on measurement and process monitoring
Simulations of quality control and audit activities
Group projects on QA system design and implementation
Course Objectives
By the end of this ten-day training course, participants will be able to:
Define QC and QA principles in operational contexts
Apply statistical and analytical tools to monitor quality
Design QA systems aligned with ISO and global standards
Evaluate compliance with regulatory and customer requirements
Detect defects and design preventive strategies
Benchmark QC and QA practices against industry leaders
Integrate risk-based quality management approaches
Foster organizational cultures of quality and continuous improvement
Align QA systems with ESG and sustainability objectives
Communicate quality performance effectively to stakeholders
Prepare for external quality audits and certifications
Develop long-term strategies for operational excellence
Target Audience
Quality control and assurance professionals
Operations and production managers
Process improvement and compliance officers
Internal auditors and risk managers
Consultants in quality and operational management
Target Competencies
Quality control techniques and monitoring
Quality assurance frameworks and standards
Risk-based quality management
Statistical analysis for quality performance
Compliance and regulatory alignment
Continuous improvement culture building
Global benchmarking in QA and QC
Course Outline
Unit 1: Introduction to Quality in Operations
Principles of quality control and assurance
Role of QC and QA in operational excellence
Case studies of quality management outcomes
Workshop on quality awareness
Unit 2: Quality Control Tools and Techniques
QC methods for monitoring processes and outputs
Statistical Process Control (SPC)
Practical application of QC tools
Simulation of QC monitoring
Unit 3: Designing Quality Assurance Frameworks
Difference between QC and QA approaches
Building QA systems for prevention and compliance
Aligning QA with organizational strategy
Group activity on QA framework design
Unit 4: ISO Standards and Compliance
ISO 9001 and other relevant quality standards
Compliance requirements in operational quality
Audit preparation and certification readiness
Workshop on ISO compliance
Unit 5: Statistical and Analytical Tools for Quality
Root cause analysis using data-driven tools
Pareto charts, cause-effect diagrams, control charts
Quantitative tools for defect detection
Hands-on data analysis exercise
Unit 6: Risk-Based Quality Management
Identifying risks in operations
Integrating risk management with QA systems
Tools for monitoring quality-related risks
Simulation of risk assessment
Unit 7: Internal Audits and Quality Assurance
Planning and conducting quality audits
Documenting audit findings and corrective actions
Continuous monitoring for compliance
Role-play on audit scenarios
Unit 8: Building Cultures of Quality
Engaging employees in quality improvement
Leadership role in promoting QA and QC
Communication frameworks for quality performance
Group discussion on cultural transformation
Unit 9: Digital Tools for QC and QA
Quality monitoring software and dashboards
AI and automation in quality assurance
Case study on digital QC solutions
Hands-on digital tool activity
Unit 10: ESG and Quality in Operations
Aligning QA with sustainability goals
Quality’s role in ESG performance reporting
Case study on ESG-driven quality systems
Group exercise on sustainable quality strategies
Unit 11: Global Best Practices in QC and QA
Benchmarking against multinational leaders
Lessons from world-class quality management systems
Adapting best practices to organizational contexts
Group discussion on global insights
Unit 12: Capstone Quality Assurance Project
Group project on designing QA and QC systems
Conducting mock audits and performance analysis
Presenting findings and improvement strategies
Final adoption plan for organizations
Closing Call to Action
Join this ten-day training course to master quality control and assurance in operations, enabling you to monitor performance, ensure compliance, and drive continuous improvement.
The Quality Control and Assurance in Operations Training Courses in London provide professionals with a comprehensive understanding of how to establish and maintain high operational standards through structured quality systems. Designed for operations managers, quality specialists, auditors, production supervisors, and continuous improvement professionals, these programs focus on the methods, tools, and best practices required to enhance consistency, reduce variability, and ensure that operational outputs meet stakeholder expectations.
Participants gain in-depth knowledge of quality control methodologies, including inspection techniques, sampling methods, measurement system analysis, and statistical process control. The courses emphasize how effective quality control processes support daily operational reliability by identifying defects early, monitoring process performance, and ensuring alignment with internal standards and customer requirements. Alongside this, participants explore quality assurance frameworks that address system-level controls, documentation practices, and preventive measures designed to create a sustainable foundation for high-quality operations.
These quality assurance and control training programs in London also address modern operational challenges such as automation, digital quality tools, real-time data collection, and complex supply chain environments. The curriculum highlights best practices in root cause analysis, corrective and preventive action planning, continuous improvement strategies, and performance measurement. Practical exercises and case studies help participants apply methodologies to real-world scenarios, enabling them to strengthen operational workflows and enhance overall quality outcomes.
Attending these training courses in London offers professionals access to expert-led instruction within a globally recognized business and industrial hub. London’s diverse professional environment fosters valuable insights and knowledge exchange across sectors, enriching the learning experience. By completing this specialization, participants will be equipped to implement robust quality systems, integrate control and assurance functions effectively, and drive operational excellence through disciplined, data-driven, and proactive quality management practices.