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Explore marketing management & customer experience training courses in Jakarta designed to improve branding, strategy, and customer engagement expertise.

Hyper-Personalization in Marketing

MMC - 045

Next-Generation Loyalty Programs

MMC - 004

Data Privacy and Ethics in Marketing

MMC - 038

Customer Experience (CX) and Service Excellence

2 Weeks
MMC - 020

Event Marketing and Sponsorship Strategies

MMC - 040

Competitive Intelligence and Market Positioning

MMC - 032

Voice of the Customer (VoC) Programs

MMC - 016

Luxury Branding and High-End Market Positioning

MMC - 049

Customer Journey Mapping and Optimization

MMC - 036

Digital Marketing and Social Media Strategies

2 Weeks
MMC - 023

Omnichannel Marketing and Customer Engagement

MMC - 006

Performance Marketing and KPI Optimization

MMC - 007

Marketing ROI Measurement and Budgeting

MMC - 001

Advertising and Promotional Campaigns

2 Weeks
MMC - 018

Subscription Models and Customer Retention

MMC - 013

Omnichannel Customer Experience Strategies

MMC - 005

Crisis Communication and Reputation Management

MMC - 034

Psychology of Persuasion in Marketing

MMC - 010

Corporate Communications and PR Strategies

MMC - 033

Global Marketing and Cultural Adaptation

MMC - 043

Crisis Management in Digital Marketing

MMC - 035

Business Storytelling and Thought Leadership

MMC - 031

Marketing Automation and AI Integration

MMC - 050

Growth Hacking Techniques for Startups

MMC - 044

Personalization and AI in Customer Experience

MMC - 008

Sales Strategy and Revenue Growth

2 Weeks
MMC - 026

Data-Driven Marketing and Analytics

2 Weeks
MMC - 022

AI-Powered Chatbots and Conversational Marketing

MMC - 028

Influencer Marketing and Brand Partnerships

MMC - 047

Pricing Strategies and Market Positioning

MMC - 009

Emotional Branding and Consumer Engagement

MMC - 039

Sustainable and Ethical Marketing Strategies

MMC - 014

Market Research and Consumer Behavior Analysis

2 Weeks
MMC - 024

Customer Relationship Management (CRM) Systems

2 Weeks
MMC - 021

Customer Loyalty Programs and Retention

MMC - 037

SEO and SEM for Business Growth

MMC - 011

B2B vs B2C Marketing Strategies

MMC - 029

Innovative Strategies in Brand Storytelling

MMC - 048

Experiential Marketing and Interactive Campaigns

MMC - 042

Social Media Analytics and Performance Tracking

MMC - 012

Brand Management and Positioning Strategies

2 Weeks
MMC - 019

Evolving Trends in Mobile and App Marketing

MMC - 041

Voice Search and Emerging Digital Trends

MMC - 017

Retail and E-Commerce Marketing

2 Weeks
MMC - 025

Strategic Marketing Planning and Execution

2 Weeks
MMC - 027

Inbound and Content Marketing Strategies

MMC - 046

Marketing Strategies for the Future Economy

MMC - 002

Building High-Impact Marketing Teams

MMC - 030

User-Generated Content and Community Building

MMC - 015

Neuromarketing and Consumer Psychology

MMC - 003

Marketing Management & Customer Experience

The Marketing Management & Customer Experience Training Specialization in Jakarta offers a globally oriented and practically structured program designed for marketing professionals, brand strategists, and business leaders seeking to master modern marketing strategies and customer-centric management. This specialization provides the knowledge and analytical tools necessary to create effective marketing campaigns, build strong brands, and enhance customer satisfaction in today’s highly competitive and digital business landscape.

In Jakarta, participants benefit from a dynamic learning environment that integrates academic insight with real-world applications. The curriculum covers essential topics such as marketing strategy, consumer behavior, brand management, digital marketing, service excellence, and customer relationship management (CRM). Through hands-on workshops, case studies, and simulations, learners gain the ability to develop data-driven marketing plans, design engaging customer experiences, and measure brand performance effectively.

The specialization emphasizes innovation, emotional intelligence, and strategic communication as drivers of customer loyalty and brand growth. Under the mentorship of international experts and experienced professionals, participants explore global best practices in marketing analytics, digital transformation, and omnichannel engagement. Jakarta’s position as a growing business and marketing hub in Southeast Asia provides participants with exposure to diverse consumer markets and cross-cultural communication strategies that reflect global marketing dynamics.

Graduates of the Marketing Management & Customer Experience Training Specialization in Jakarta emerge equipped with the strategic mindset and creative expertise to lead marketing initiatives that drive customer engagement and sustainable growth. This specialization empowers professionals to align marketing strategies with customer expectations, fostering stronger relationships and brand equity. Recognized internationally for its practical depth and global relevance, it stands as a premier pathway for advancing excellence in marketing management, customer experience, and brand leadership.